Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Lily Wenner-Green

Hamilton

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. As well as having a positive attitude and a kind personality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Coach and Lantern
06.2024 - Current

I was recently promoted to the role of a waitress and continue to work as a waitress today. My role is to go to my assigned tables and get their food, drinks, condiments and anything else they need during their stay at the restaurant. I also have other jobs such as opening the restaurant, vacuuming, cleaning the bathrooms, cutting fruit, and cleaning our patio to prepare it for the day.

Hostess

Coach and Lantern
07.2022 - 06.2024

My role as a hostess was to guide patrons to their tables as well as cleaning up tables, glasses, cutlery, and menus. I was also responsible for assigning the tables to the respective server. Lastly, I was also tasked with many behind the scene roles like going to tables getting food and drink orders and cleaning washrooms.

Babysitter

Carrie Gauvreau
07.2021 - 08.2023

I was responsible for watching two children, ages 6 and 10 and watched them 8 hours a day for 5 days a week during the summer break. My role was to take them to the park and make/feed them breakfast and lunch. create safe and enjoyable games and activities for the kids to play with.

Education

Bachelor of Arts - Youth And Children Studies

Wilfrid Laurier University
Brantford, ON
04-2028

High School Diploma -

Sherwod Secondary School
Hamilton, ON
06-2024

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Memory retention
  • Time management
  • Work well under pressure
  • Complex Problem-solving
  • Conflict resolution

Accomplishments

- MVP for my Volleyball Team in 2024

- Family Studies Award 2024

- High Honors 2024

Languages

English
Native or Bilingual
French
Full Professional

Certification

- Smart Serve 2024

- Food Handlers 2024

- Conflict Resolution 2024

- Stress Management 2024

- WHMIS 2024

- First Aid 2024

- CPR 2024

- Babysitters course 2018

Timeline

Waitress

Coach and Lantern
06.2024 - Current

Hostess

Coach and Lantern
07.2022 - 06.2024

Babysitter

Carrie Gauvreau
07.2021 - 08.2023

- Smart Serve 2024

- Food Handlers 2024

- Conflict Resolution 2024

- Stress Management 2024

- WHMIS 2024

- First Aid 2024

- CPR 2024

- Babysitters course 2018

Bachelor of Arts - Youth And Children Studies

Wilfrid Laurier University

High School Diploma -

Sherwod Secondary School
Lily Wenner-Green