Summary
Overview
Work History
Education
Skills
Certification
Availability
Volunteer Experience
Timeline
Generic
Lily Thwe

Lily Thwe

Nepean,ON

Summary

Customer-focused and reliable professional with experience assisting diverse individuals in fast paced environments. Strong communication, teamwork, and organizational skills with the ability to maintain clean, well-stocked spaces and support daily operations. Known for professionalism, adaptability, and providing positive customer experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Safety Support Worker

Sein Kyel Sin Mental Health Hospital
Yangon, Myanmar
01.2019 - 08.2021
  • Ensured organized and clean spaces, upholding safety standards for all users.
  • Delivered attentive support to create a welcoming environment for clients.
  • Communicated needs and concerns to team members to ensure prompt assistance.
  • Coordinated with staff to enhance efficiency of daily operations.
  • Assisted with distribution of meals and supplies efficiently during busy periods.

Volunteer Assistant

Mary Chapman School for the Deaf
Yangon, Myanmar
01.2019 - 08.2021
  • Coordinated school events and prepared spaces for programs and seasonal activities, enhancing community engagement.
  • Organized classroom materials and supported staff with general tasks to maintain a conducive learning environment.
  • Facilitated food distribution to ensure efficient lunch service.
  • Facilitated gift shop sales and fundraising activities by selling handmade crafts, contributing to overall revenue.

Education

Bachelor of Science in Nursing (BScN) - Third Year

University of Ottawa / Algonquin College

Skills

  • Safety and compliance
  • Cleaning and sanitation
  • Risk Assessment/ Critical thinker
  • Conflict resolution
  • Inventory/Space Organization
  • Customer Service/ Relations
  • Team Collaborator
  • Effective communicator
  • Proactive leadership
  • Self-Directed
  • Effective Time management

Certification

  • BLS CPR
  • WHMIS
  • Nonviolent Crisis Intervention (NCVI)
  • Gentle Persuasive Approach (GPA)
  • Occupational Health & Safety Awareness

Availability

Mornings, Evenings, Weekends (as needed)

Volunteer Experience

Volunteer Assistant, Mary Chapman School for the Deaf, Yangon, 01/01/19, 08/31/21, Assisted with gift shop sales and fundraising activities selling handmade crafts., Helped organize school events and prepare spaces for programs and seasonal activities., Supported staff with classroom organization and general tasks., Assisted with food distribution during school lunch service.

Timeline

Safety Support Worker

Sein Kyel Sin Mental Health Hospital
01.2019 - 08.2021

Volunteer Assistant

Mary Chapman School for the Deaf
01.2019 - 08.2021

Bachelor of Science in Nursing (BScN) - Third Year

University of Ottawa / Algonquin College

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    <ul><li>Direct Care & Individualized Support: Developed tailored Support and Care Plans for residents, achieving a 95% satisfaction rate by fostering trust and empowering residents towards self-sufficiency</li><li>Crisis Management & Behavior Monitoring: Reduced incidents by 40% through active monitoring and de-escalation techniques, promoting a safer environment for both residents and staff</li><li>Educational Planning & Activity Participation: Organized and led workshops on life skills, rights, and empowerment, supporting young people's educational and recreational engagement</li><li>Budget Oversight & Financial Planning: Managed resident-specific budgets, including clothing and recreational needs, ensuring compliance with financial plans and accurate documentation</li><li>Supervisory Role & Team Collaboration: Actively participated in staff meetings and supervision, contributing to a cohesive and supportive team environment</li><li>Health, Safety & Compliance: Conducted regular assessments to ensure all support services met safety standards, addressing issues such as sanitation, fire safety, and access to health services</li></ul> at McVerry Trust<ul><li>Direct Care & Individualized Support: Developed tailored Support and Care Plans for residents, achieving a 95% satisfaction rate by fostering trust and empowering residents towards self-sufficiency</li><li>Crisis Management & Behavior Monitoring: Reduced incidents by 40% through active monitoring and de-escalation techniques, promoting a safer environment for both residents and staff</li><li>Educational Planning & Activity Participation: Organized and led workshops on life skills, rights, and empowerment, supporting young people's educational and recreational engagement</li><li>Budget Oversight & Financial Planning: Managed resident-specific budgets, including clothing and recreational needs, ensuring compliance with financial plans and accurate documentation</li><li>Supervisory Role & Team Collaboration: Actively participated in staff meetings and supervision, contributing to a cohesive and supportive team environment</li><li>Health, Safety & Compliance: Conducted regular assessments to ensure all support services met safety standards, addressing issues such as sanitation, fire safety, and access to health services</li></ul> at McVerry Trust

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Lily Thwe