Summary
Overview
Work History
Skills
Affiliations
References
Timeline
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Lily Stevens

Lily Stevens

Roseville

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Team Member

Quick Quack Car Wash
Roseville
07.2025 - Current
  • Assisted customers with car wash selection and provided excellent service throughout the process.
  • Operated car wash equipment efficiently to maintain cleanliness and functionality.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Cleaned and organized work areas to enhance overall efficiency and customer experience.
  • Managed inventory of cleaning supplies, ensuring availability for daily operations.
  • Performed routine maintenance checks on equipment to prevent downtime and improve service delivery.
  • Engaged with customers, addressing inquiries and resolving issues promptly for satisfaction.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Rotated through series of different stations based on team needs.
  • Looked for ways to go above and beyond job requirements.

Team Member

Quick Quack Car Wash
Roseville
08.2023 - 01.2024

Team Member

Big Spoon Yogurt
Roseville
01.2022 - 09.2022
  • Prepared frozen yogurt and toppings for customer orders.
  • Operated yogurt machines ensuring cleanliness and proper function.
  • Assisted customers with flavor selections and topping combinations.
  • Maintained inventory levels of yogurt, toppings, and supplies.
  • Handled cash register transactions accurately during busy shifts.
  • Ensured store cleanliness by following health and safety guidelines.
  • Collaborated with team members to provide excellent customer service.
  • Rotated stock items according to first-in and first-out guidelines for maximum freshness.
  • Resolved customer complaints promptly and professionally.
  • Assisted with stocking shelves with product inventory as needed.
  • Greeted customers, answered questions, and provided information regarding flavors, toppings, and nutritional facts.
  • Inspected all food items prior to serving them to customers for safety purposes.
  • Restocked condiment bar throughout shift as needed so that it was always fully stocked with necessary items.
  • Checked expiration dates on products to ensure quality control measures were met.
  • Trained new employees on job tasks related to the operation of a frozen yogurt shop.
  • Cleaned equipment such as blenders, mixers, dispensers. to ensure proper functioning.
  • Performed daily opening and closing duties such as setting up shop displays or counting cash drawers.
  • Cleaned counters, tables and fountain equipment, following quality checkpoints.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Completed end-of-day duties by balancing payments and receipts in cash register.
  • Processed telephone orders, reviewing and verifying information for accuracy.

Skills

  • Equipment maintenance
  • Inventory management
  • Cash handling
  • Customer service
  • Food safety compliance
  • Team collaboration
  • Time management
  • Problem resolution
  • Positive attitude
  • Attention to detail

Affiliations

  • Photography
  • Guitar
  • Sewing

References

References available upon request.

Timeline

Team Member

Quick Quack Car Wash
07.2025 - Current

Team Member

Quick Quack Car Wash
08.2023 - 01.2024

Team Member

Big Spoon Yogurt
01.2022 - 09.2022

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Lily Stevens