Lily Sanchez
Windsor
Summary
Driven and resourceful administrative professional with 6+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
11
11
years of professional experience
Work History
Executive Assistant to the Proprietor
Dutcher Crossing Winery
02.2020 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered high volume of phone calls and email inquiries.
- Updated and maintained confidential databases and records.
- Coordinated events and worked on ad hoc projects.
Catering and Event Coordinator Assistant
Hotel Healdsburg
10.2018 - 02.2020
- Coordinating decor and event planning tasks, overseeing front of house, back of house, waitstaff and chefs during events.
- Professional presentation, liaising with vendors, supervising staff, and ensuring that the events run smoothly.
- Drafted professional business memos, letters and emails to support the business growth.
- Enhanced collaboration between team members by preparing corporate meetings and social receptions and dinners.
- Strategically distributed administrative tasks amongst three properties staff and provided guidance to promote performance.
- Answered telephone calls, emails and letters to field inquiries from clients, vendors and various other callers seeking information.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
Tasting Room Associate
Dutcher Crossing Winery
05.2016 - 10.2018
- Managed tasting room inventory, including all wines and merchandise.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Provided informed wine suggestions to tasting room guests.
- Hosted wine groups and parties
- Increased sales through upselling techniques and promoting wine club membership benefits to guests.
- Assisted in planning and executing special events, creating memorable experiences for attendees.
- Collaborated with team members to ensure seamless guest service and efficient operations during busy hours.
- Conducted private tastings for VIP clients, showcasing the exclusive wines in an intimate setting.
- Educated visitors on winemaking processes, vineyard history, and varietal characteristics to enhance their appreciation of the wines.
Preschool Teacher
Tiny Treasures
09.2013 - 06.2016
- Administered assessments to determine each student's specific educational and social needs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Education
Bachelor of Arts - Early Childhood Education
California State University - Los Angeles
Los Angeles, CA05.2013
Associate of Arts - Early Childhood Education
Santa Rosa Junior College
Santa Rosa, CA05.2010
High School Diploma -
Healdsburg High School
Healdsburg, CA05.2008
Skills
- Team mentorship
- Networking
- Multitasking
- Staff management
- Vendor relationship management
- Guest assistance
- Sales transactions
- Staff training
- Project Oversight
- Business Administration
- Risk Management
- Invoice Processing
- Strategic Planning
- Customer Service
- Administrative Support
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Office Administration
- Appointment Setting
- Videoconference preparation
- Professional and mature
- Calendar Management
- Travel Coordination
Accomplishments
- Built the Nike Tennis program with other exceptional athletes in Tahoe Ca. Teaching tennis for youth and young adults.
- Received All League Award for Tennis accomplishments
- Deans List college student
- Traveled across the United States to build for Habitat For Humanity
- Planned and implemented the company-wide rollout of a proactive safety and health target program, partnering with field management and supervisory staff.
Timeline
Executive Assistant to the Proprietor
Dutcher Crossing Winery
02.2020 - Current
Catering and Event Coordinator Assistant
Hotel Healdsburg
10.2018 - 02.2020
Tasting Room Associate
Dutcher Crossing Winery
05.2016 - 10.2018
Preschool Teacher
Tiny Treasures
09.2013 - 06.2016
Bachelor of Arts - Early Childhood Education
California State University - Los Angeles
Associate of Arts - Early Childhood Education
Santa Rosa Junior College
High School Diploma -
Healdsburg High School
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