Lily-Rose Jones
Remedy Cafe
St. Albert
5
years of professional experience
Dependable Front-Line Professional with experience in customer service and POS systems within fast-paced environments. Supported smooth guest experiences through attention to detail, teamwork, and a calm demeanor. Demonstrated flexibility and strong work ethic while maintaining high standards of cleanliness and organization.
Work History
Front Desk
2 Months- Provided assistance to team members and customers by actively listening and responding to their needs.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to support store presentation standards.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Used mops, vacuums, and cleaning chemicals correctly after following safety instructions.
- Followed assigned cleaning schedules and adapted quickly to changing priorities.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Barista
2 Years 10 Months- Trained new baristas on drink preparation, register use, and café service standards
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Hostess/expo
2 Months- Managed reservations and waitlists using host stand systems to reduce guest delays.
- Coordinated table assignments with servers and management to balance section workloads.
- Greeted guests warmly and organized seating flow to maintain smooth front-of-house service.
- Answered phone inquiries and communicated accurate dining information to guests.
- Monitored dining room readiness and updated table status for efficient guest turnover.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
Barista
6 Months- Prepared espresso drinks, brewed coffee, and maintained beverage consistency during busy service periods.
- Greeted guests, answered menu questions, and delivered courteous service in fast-paced a fast-paced environment.
- Greeted guests, answered menu questions, and delivered courteous service in fast-paced a fast-paced environment.
- Restocked milk, syrups, cups, and ingredients to keep station organized and ready for service.
- Followed food safety and sanitation procedures while cleaning equipment, counters, and work areas.
- Monitored product freshness and rotated inventory to reduce waste and maintain quality standards.
Paper Route Carrier
2 Years 6 Months- Delivered municipal publications along assigned paper routes with consistent on-time service
- Sorted route materials and organized daily deliveries for efficient distribution
- Navigated residential and civic areas using updated route information and delivery instructions
- Managed weather-related route adjustments while preserving service reliability
- Communicated delivery issues and customer concerns to supervisors for resolution
Education
High School Diploma
- Honors grades 7-12
- played competitive volleyball for 5 years
- junior ATB vice president for two years
Skills
Positive demeanor
Attention to detail
Problem-solving
Teamwork and collaboration
Point-of-sale operation
Flexible and adaptable
Time management
Organizational skills
Timeline
Front Desk
Oxygen Yoga & Fitness
09.2026 - CurrentRead More
Hostess/expo
Flame and Barrel
08.2026 - 10.2026Read More
Barista
Ahlan Coffee House
12.2025 - 06.2026Read More
Barista
Remedy Cafe
01.2024 - CurrentRead More
Paper Route Carrier
City of St. Albert
01.2022 - 07.2024Read More
St. Albert Catholic High School
High School Diploma
Read More