Lily Quessy
Toronto,Ontario
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonalds
London, Ontario
08.2022 - 08.2025
- Maintained cleanliness and organization in dining and kitchen areas.
- Assisted customers with orders and provided exceptional service.
- Collaborated with team members to ensure smooth operations during peak hours.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and equipment, swept and refilled stock.
Education
High School Diploma -
Saunders Secondary School
London06-2025
Bachelor of Arts - Psychology
Toronto Metropolitan University
Toronto, NoneSkills
- Customer service
- Cash handling
- Conflict resolution
- Sales techniques
- Organizational skills
- Cleaning
- Hospitality service expertise
- Cleaning and sanitizing
- Team collaboration
- Effective communication
- Time management
- Critical thinking
- Upselling and cross selling
References
References available upon request.
Timeline
Crew Member
McDonalds
08.2022 - 08.2025
High School Diploma -
Saunders Secondary School
Bachelor of Arts - Psychology
Toronto Metropolitan University
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