Lily Meunier-Côté
Toronto,Ontario
Summary
Hardworking and professional job seeker with strong organizational skills eager to secure entry-level Bartending position. Committed to upholding highest standards of customer service and safe food & beverage handling practices, while maintaining poise and positivity in demanding environments. Willing and able to learn drink recipes and product knowledge quickly.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mixologist Assistant
NB Liquor
05.2012 - 08.2012
- Acted as bar-back for Mixologist to prepared classic, modern and unique cocktails for guests.
- Stored supplies according to bar-venue policies and health code requirements.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Maintained quality of garnishes, juices and other perishables by preparing new stock on day of event.
- Helped management plan and serve bar menu exceeding customer expectations.
Project Coordinator
World Education Services
10.2021 - Current
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
Bilingual Customer Service Representative
Service New Brunswick
04.2012 - 09.2014
- Provided excellent customer care by responding to requests, processing product orders and handling various requests.
- Resolved and deescalated difficult clients and situations by maintaining a calm, respectful and diplomatic demeanor.
- Trained staff on operating procedures and company services.
Education
Introduction To Bartending And Mixology
Toronto Institute of Bartending
Toronto, ON10.2023
Project Management
Project Management Institute
Toronto, ON10.2020
BBA - Business Administration
University of Guelph
Toronto, ON04.2011
Skills
- Attention to Detail
- Communication
- Multitasking
- Strong Interpersonal skills
- Adaptable and Flexible
- Natural leader
- Conflict Resolution
- Bilingual Customer Service
- Organization & Cleanliness
- Energy, physical strength and stamina
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Smart Serve Ontario, Renewed: Oct 2023
- First Aid/CPR Certified, Canadian Red Cross, Jun 2022
Timeline
Project Coordinator
World Education Services
10.2021 - Current
Mixologist Assistant
NB Liquor
05.2012 - 08.2012
Bilingual Customer Service Representative
Service New Brunswick
04.2012 - 09.2014
Introduction To Bartending And Mixology
Toronto Institute of Bartending
Project Management
Project Management Institute
BBA - Business Administration
University of Guelph
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