- Fitness and Wellness
- Travel
- Sports
- Reading
Lily McTeer
Burbank
Summary
Adaptable and enthusiastic college student looking to apply her skills in team leadership and costumer service to strengthen and promote company culture. Demonstrates abilities to create positive relationships in the work place and deliver quality work. Reliable worker who strives to continually improve and develop new skills, displaying them in the People and Culture Internship.
Overview
3
3
years of professional experience
Work History
Server
Drovers Doughnuts
Goleta, CA
01.2026 - Current
- Ensured a welcoming environment and experiences through remarkable costumer service
- Collaborated with servers and management to create a proficient workflow and quality costumer service
- Adhered to costumer inquires and concerns with prompt resolutions in a professional and positive manner
- Created warm relationships with team members and costumers
- Modified to a diverse range costumer needs, providing them with a personalized experience
- Kept track of guest experiences to provide to management
Team Member
Cava
Burbank, CA
02.2025 - 09.2025
- Prepared and assembled orders with efficiency
- Worked in a fast paced environment, creating a strong sense of adaptability and professionalism
- Kept work space clean and organized to foster proficiency
- Developed strong costumer service and increased costumer satisfaction with addressing concerns and accurately helping with inquires in a polite manner.
Spirit Commissioner
ASB, John Burroughs High School
Burbank, CA
08.2023 - 05.2025
- In charge of and created games and itineraries for six pep rallies at my school over the span of two years, enhancing school spirit and culture.
- Worked together and efficiently with students, teachers, administrators, and companies.
- Provided leadership and mentorship to junior commissioners, encouraging development and growth.
- Led meetings to discuss operations, making and receiving recommendations for improvements.
Receptionist Assistant
Glendale Trucking Inc.
Carson, CA
05.2024 - 08.2024
- Answering and directing phone calls without delay
- Maintaining office files
- Addressing general inquiries
Education
Bachelor of Science - Communications
University of California, Santa Barbara
Santa Barbara, CA05.2029
High School Diploma -
John Burroughs High School
Burbank, CA05.2025
Skills
- Strong work ethic
- Ability to work in high pressure and fast paced environments
- Quick learner
- Internal and external communication
- Training and mentoring
- Collaboration
- Experience with Microsoft Word
- Spanish (4 years of experience)
Interests
Timeline
Server
Drovers Doughnuts
01.2026 - Current
Team Member
Cava
02.2025 - 09.2025
Receptionist Assistant
Glendale Trucking Inc.
05.2024 - 08.2024
Spirit Commissioner
ASB, John Burroughs High School
08.2023 - 05.2025
Bachelor of Science - Communications
University of California, Santa Barbara
High School Diploma -
John Burroughs High School