Summary
Overview
Work History
Education
Skills
Timeline
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Lily Licastro

Victoria,BC

Summary

Attentive Health Care Assistant passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.

Overview

6
6
years of professional experience

Work History

Health Care Support Worker

Amica On The Gorge
01.2023 - 05.2023
  • Encouraged and supported residents to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Entertained, conversed, and read aloud to keep residents mentally alert.
  • Assisted residents to support independence and well-being.
  • Provided compassionate and resident-focused care to cultivate well-being.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Provided meals to the residents.

Housekeeping Supervisor

Amica Somerset
07.2021 - 01.2023
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Investigated resident complaints and resolved issues to increase resident satisfaction and establish trust.
  • Completed schedules, shift reports, and other business documentation.

Housekeeper

Amica Somerset
07.2017 - 07.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked resident's rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with residents on room requirements and amenities to promote overall satisfaction.

Education

Health Care Assistant -

Sprott Shaw College
Victoria, BC
11.2023

Skills

  • Organizational Skills
  • Adaptability
  • Healthcare Administration
  • CPR Certification
  • Patient Care
  • Problem Solving
  • Vital Signs Monitoring
  • Clinical Skills
  • Bedside Care
  • Attentive to People
  • Progress Tracking
  • Behavior Redirection

Timeline

Health Care Support Worker

Amica On The Gorge
01.2023 - 05.2023

Housekeeping Supervisor

Amica Somerset
07.2021 - 01.2023

Housekeeper

Amica Somerset
07.2017 - 07.2021

Health Care Assistant -

Sprott Shaw College

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Lily Licastro