Summary
Work History
Education
Skills
Portfolio
Hi, I’m

Lily Kislitsyna

Toronto,ON
Lily Kislitsyna

Summary

Creative and detail-oriented marketing professional with experience in social media content creation, event promotion, and digital campaign support. Skilled in engaging diverse audiences through visual storytelling, targeted messaging, and performance tracking. Proven ability to collaborate across teams, and deliver impactful campaigns in fast-paced environments.

Work History

Indigo
Toronto, Ontario

Customer Experience Representative
11.2024 - Current

Job overview

  • Support the execution of in-store events for both local and internationally recognized authors, including sold-out signings, ensuring smooth operations and an exceptional customer experience.
  • Create Instagram Reels and social media content to promote events, drive engagement, and reflect Indigo’s brand voice.
  • Assist customers by capturing photos during author signings, enhancing event satisfaction, and user-generated content opportunities.
  • Collaborate with store leadership and event teams to align content creation with promotional goals and timelines.
  • Contribute to marketing efforts by gathering visual assets and assisting with event coverage across digital channels.
  • Champion Indigo’s customer-first approach by delivering personalized service, and representing the brand with consistency and care.

North Star Land Services
, ON

Assistant Social Media Manager | Content Creator
07.2024 - Current

Job overview

  • Created and scheduled paid and organic content across Instagram and Facebook to support lead generation and brand awareness.
  • Collaborated closely with the CEO to align messaging with seasonal priorities and marketing goals.
  • Developed ad visuals and copy, assisted with audience targeting strategies, and supported campaign execution.
  • Monitored content performance and engagement metrics to refine posting strategies and inform future planning.

Fort Erie Public Library
Fort Erie, Ontario

Library Assistant | Events & Marketing Lead
02.2024 - 07.2025

Job overview

  • Managed the library’s website and digital platforms, including Instagram and LibraryAware, to support community engagement and program awareness.
  • Created and distributed targeted email campaigns and social media content to promote library events, achieving consistent increases in attendance and digital reach.
  • Coordinated event marketing for partnerships with local schools, authors, and CBC Music, aligning messaging across print and digital channels.
  • Published promotional content in local newspapers, and monitored engagement to optimize messaging and placement.
  • Collaborated across departments to ensure on-time campaign delivery, while balancing daily library operations and frontline service.
  • Supported a culture of creativity and continuous improvement by identifying ways to enhance outreach and increase community participation.

Abercrombie & Fitch Co.
Niagara-on-the-Lake, Ontario

Team Lead | Key Holder
10.2023 - 01.2024

Job overview

  • Supervised daily store operations, including opening/closing procedures, staff coordination, and customer service excellence.
  • Supported floor leadership by driving sales, maintaining visual standards, and resolving escalated customer concerns.
  • Coached team members to meet performance goals and uphold brand values in a fast-paced, customer-facing environment.
  • Collaborated with corporate and district managers to implement in-store promotions, and ensure brand consistency.
  • Contributed to scheduling, inventory management, and merchandising decisions based on traffic trends and sales data.

Aerie by AEO, Inc.
Niagara-on-the-Lake, Ontario

Brand Ambassador | Content Creator
12.2022 - 04.2023

Job overview

  • Created Instagram content to promote seasonal collections, events, and brand messaging.
  • Represented the Aerie brand through authentic, lifestyle-focused posts tailored to the target audience.
  • Contributed to local brand awareness by supporting social media campaigns and engaging with community initiatives.
  • Followed brand guidelines to ensure consistency in tone, imagery, and messaging.

Niagara College
Niagara-on-the-Lake, Ontario

Content Creator
12.2021 - 12.2022

Job overview

  • Developed digital content for social media and internal platforms to support recruitment, student engagement, and cultural events.
  • Created visuals, short-form videos, and written posts that highlighted student life, international services, and college events.
  • Collaborated with the marketing and communications team to align content with campaign goals and brand guidelines.
  • Contributed to social media strategies aimed at increasing engagement and visibility among prospective and current international students.

Education

Niagara College

Ontario College Diploma from Business - International Business
07-2024

University Overview

Skills

  • Social Media Content Creation
  • Audience Targeting & Engagement Strategy
  • Digital Marketing & Email Communications
  • Cross-Functional Collaboration
  • Photography & Visual Storytelling
  • Event Marketing & Promotion
  • Analytics & Performance Tracking

Portfolio

Portfolio

https://drive.google.com/drive/folders/1Z2-pCfQnV34YbM1CzMJUfEqs62akauN3

Lily Kislitsyna