Lily Keane

Bowmanville

Summary

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

year of professional experience

Certification

Work History

Co-Op Student

Igreek

09.2024 - 11.2024

Collaborated with team members to ensure smooth operations during peak hours.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked, tagged and displayed merchandise as required.
Answered phone promptly and directed incoming calls to management.
Prepared meals efficiently under time constraints for timely service during peak hours.

Crew Member

McDonald's

08.2023 - 01.2024

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Stocked shelves to organize aisles in assigned department.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Prepared and cooked menu items following food safety standards and guidelines.

Education

No Degree -

Bowmanville High School

Bowmanville, ON

06-2026

Skills

Customer service
Team collaboration
Call response and transfer
Positive attitude
Fast learner
Cleaning and sanitizing

Cash register operation
Product restocking
Empathy and patience
Basic math
Order taking
Stock rotation

Languages

English

Full Professional

Certification

• AODA

• Worker Health and Safety Awareness

• COOP

Timeline