Lily Intrator
Toronto,ON,
Summary
Skilled Administrative Coordinator with background in steering operational efficiency in office settings. Strengths include managing multiple tasks simultaneously, coordinating complex schedules, and implementing administrative process improvements.
Overview
9
9
years of professional experience
Work History
Team Assistant
Central East Local Health Integration Network
Scarborough, ON
03.2018 - Current
- Conducted thorough investigations into discrepancies in billing inquiries.
- Developed proposals to reduce provincial expenditure.
- Orchestrated tasks amidst shifting priorities and client requirements while ensuring confidentiality.
- Entered data to maintain accurate client records and service schedules.
- Streamlined payment processes between Ontario government and service providers.
- Facilitated onboarding and skill enhancement for new team members.
- Managed complex problems in healthcare scheduling and standards.
Medical Receptionist
Adaptive HealthCare Solutions
Peterborough, ON
02.2017 - 03.2018
- Updated client database with insurance, demographic, and health information.
- Investigated and resolved discrepancies found during billing audits.
- Monitored and controlled clinic financial data utilizing Excel.
- Processed and dispatched billing documents to client insurers.
- Resolved queries related to services and communicated relevant financial resource options.
Administrative Assistant
Fairmont Hot Springs Resort
Fairmont , BC
05.2016 - 08.2016
- Handled high-volume periods with streamlined front desk management.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Developed and implemented filing systems, improving document organization and retrieval efficiency.
- Created weekly expense reports and presented them to management.
- Arranged special accommodations for guests to enhance visitor experiences.
Education
Certificate - Business Fundamentals
Durham College
Oshawa, None06-2018
Some College (No Degree) - Psychology
University of Western Ontario
London, ONSkills
- Budget proposal development
- Microsoft Word, Excel, and Teams proficiency
- Due diligence in privacy standards
- Financial transaction oversight
- Accurate record maintenance
- Customer service expertise
- Advisory skills for financial issues
- Project coordination
Timeline
Team Assistant
Central East Local Health Integration Network
03.2018 - Current
Medical Receptionist
Adaptive HealthCare Solutions
02.2017 - 03.2018
Administrative Assistant
Fairmont Hot Springs Resort
05.2016 - 08.2016
Some College (No Degree) - Psychology
University of Western Ontario
Certificate - Business Fundamentals
Durham College
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