Lily Hwang
9393 Newbridge Dr. Riverside,CA
Summary
Dedicated pharmacy intern with training in interprofessional collaborations and compounding. Experienced in working with patients and healthcare team members to facilitate appropriate medication therapies. Proficient in dispensing protocols, inventory management, and regulatory restrictions. Familiar with Kaiser Permanente's software and EHR system, HealthConnect. Skilled in effectively communicating with immigrant populations through Vietnamese and Mandarin Chinese language skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Intern
Kaiser Permanente
09.2022 - 05.2025
- Facilitated daily workflow in a high volume, 24-hour outpatient pharmacy with completing data entry, filling medication orders, selling prescriptions.
- Supported pharmacists by providing direct patient consultations at time of pick-up, ensuring proper medication adherence and administration techniques.
- Advised patients on possible drug interactions, potential side effects, and optimal methods of administration via direct consultation or through patient phone lines.
- Conducted control medication audits for other medical offices within the region by participating in C2 counts.
- Collaborated with other healthcare professionals in order to ensure patients receive appropriate medication therapies by resolving any possible prescription discrepancies.
- Provided appropriate alternatives to prescribed therapy as required.
- Participated in MTM to ensure medication adherence and proper usage.
- Proficient in Kaiser Permanente's computer software and electronic health record to streamline workflow, including, but not limited to, evaluating patient medical histories and prescription indications.
- Adept in outpatient non-sterile compounding regulations and techniques.
Pharmacy Intern
CVS Pharmacy
06.2021 - 01.2023
- Assisted pharmacist with clearing up to 1,600 prescriptions per week and responded to customer questions.
- Prioritized duties by importance and carried out workflow tasks in exceptional time.
- Experience in pharmacies in various demographics and locations in order to obtain knowledge of different problems and how to solve them.
- Counseled patients regarding proper use of new medications and OTC products under supervision of a pharmacist.
- Access necessary databases to best answer patient questions about medications.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Provided blood pressure and blood glucose tests to patients.
- Knowledge of vaccines and of administration of all types of vaccines.
Education
Doctorate - Pharmacy Degree
West Coast University
North Hollywood, CA04.2025
Bachelor of Science - Pharmaceutical Sciences
MCPHS University
Boston, MA04.2021
Skills
- Electronic prescription review
- Processing prescription orders
- Order interpretation
- Facilitating patient resolutions
- Conflict resolution
- Proficient in computer applications
- Medication safety
- Medication preparation
- Drug therapy review
Certification
- Pharmacy Intern License - 2021
- Immunization Training - 2021
- BLS Certification - 2021
- Hospital Fire Safety Certification - 2021
Languages
Vietnamese
Full Professional
Chinese (Mandarin)
Professional Working
Timeline
Pharmacy Intern
Kaiser Permanente
09.2022 - 05.2025
Pharmacy Intern
CVS Pharmacy
06.2021 - 01.2023
Doctorate - Pharmacy Degree
West Coast University
Bachelor of Science - Pharmaceutical Sciences
MCPHS University
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