Lily Hwang
Calgary,AB
Summary
Driven professional with proven expertise in customer service and cash handling, honed at North American Midway Entertainment and DQ Grill & Chill Restaurant. Demonstrates exceptional work ethic and integrity, alongside patience and empathy, ensuring customer satisfaction. Achieved excellent accuracy levels in financial transactions, showcasing a blend of hard and soft skills vital for high-paced environments.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work History
Health Information Manager
Hallym University Kangdong Sacred Heart Hospital
Seoul , South Korea
11.2003 - 03.2007
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Maintained relationships with medical providers, suppliers, and reporters.
- Followed up with patients about medical and healthcare processes.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Effectively managed release of information requests, safeguarding patient privacy while adhering to legal requirements for disclosure purposes.
- Communicated with patients, ensuring that medical information was kept private.
Cashier, BookKeeper
DQ Grill & Chill Restaurant
2015.09 - 2016.04
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
North American Midway Entertainment
2024.07 - 2024.07
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Skilled at working independently and collaboratively in a team environment.
Education
English Language Development (ESL)
Bow Valley College
Calgary, AB 08.2019 - 11.2019
LINC(Language Instruction For Newcomers To Canada)
Columbia College
Calgary, AB 04.2018 - 04.2019
TESOL(Teaching English To Speakers of Other Languages)
Global Village English School
Calgary, AB 05.2014 - 12.2014
Bachelor of Science - Health Information Management
Kongju Nationl University
South Korea 03.2003 - 02.2007
Skills
- Time Management Skills
- Microsoft Office
- Issue Resolution
- Verbal and Written Communication
- Schedule Preparation
- Complex Problem-Solving
- Issue and Conflict Resolution
Timeline
Cashier
North American Midway Entertainment
2024.07 - 2024.07
English Language Development (ESL)
Bow Valley College
08.2019 - 11.2019
LINC(Language Instruction For Newcomers To Canada)
Columbia College
04.2018 - 04.2019
Cashier, BookKeeper
DQ Grill & Chill Restaurant
2015.09 - 2016.04
TESOL(Teaching English To Speakers of Other Languages)
Global Village English School
05.2014 - 12.2014
Health Information Manager
Hallym University Kangdong Sacred Heart Hospital
11.2003 - 03.2007
Bachelor of Science - Health Information Management
Kongju Nationl University
03.2003 - 02.2007
Similar Profiles
YOON SOO JEONGYOON SOO JEONG
Resident Doctor at Hallym University Dongtan Sacred Heart HospitalResident Doctor at Hallym University Dongtan Sacred Heart Hospital
HYEONJU KANGHYEONJU KANG
Emergency Room Nurse at Hallym University Dongtan Sacred HospitalEmergency Room Nurse at Hallym University Dongtan Sacred Hospital
Elphrane Joy Pumay-oElphrane Joy Pumay-o
Radiologic Technologist at Saint Louis University - Hospital Of The Sacred HeartRadiologic Technologist at Saint Louis University - Hospital Of The Sacred Heart