Lily Henderson
St. Catharines,ON
Summary
University student looking for part time work.
Friendly Clothing Sales Associate specializing in customer service, communication and inventory management. Supports customers in discovering new products and identifies upsell opportunities to boost sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Museum Tour Guide
Spencerville Mill And Museum, Marry Tessier
06.2023 - 09.2023
- Enhanced visitor experience by delivering engaging and informative museum tours.
- Increased visitor satisfaction through personalized tour content tailored to diverse age groups and interests.
- Promoted museum events and exhibits, resulting in higher attendance rates.
- Developed innovative tour routes to highlight lesser-known exhibits, attracting repeat visitors.
Summer Sports Camp Counsellor
Showcase Hockey Camp, Rose Williams
07.2019 - 07.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Cashier and Kitchen Assistant
The Village Pantry, Tina Murray
06.2019 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Retail Merchandise Assistant
Rudie Jo
09.2020 - 09.2022
- Boosted sales by skillfully arranging product displays and optimizing store layout.
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Streamlined inventory management with diligent tracking, ordering, and restocking of merchandise.
- Maximized retail space utilization, effectively planning and executing product placements for optimal visibility.
Hockey Referee
Chelsea McSween
10.2019 - 04.2022
- Enhanced game fairness by enforcing rules and regulations consistently.
- Maintained order during games through effective communication with coaches and players.
- Increased player safety by vigilantly monitoring gameplay and promptly addressing dangerous situations.
- Assisted in the development of new referees by sharing knowledge and providing guidance during training sessions.
Soccer Referee
PDSA, Justin Kirkby
06.2019 - 09.2021
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Ensured accurate scoring records by diligently tracking goals, assists, penalties, and other statistical data during matches.
Education
Bachelor of Arts - Concurrent Education, Fine Arts And Mathematics
Brock University
St. Catharines, ON04.2029
High School Diploma -
North Grenville District High School
Kemptville, ON06.2023
Skills
- Professional Appearance
- Customer Service
- Team Training
- Cash Handling
- Store Maintenance
- Patience
- Quick Problem Solving
- Cultural Awareness
- Communication
- Ability to Retain Information
Certification
Worker Health and Safety Awareness, 2024
Ladder Safety Training, 2023
Workplace Wellbeing, 2023
WHIMIS, 2023
First Aid and CPR, 2023
Food Handlers, 2020
Languages
English
Native or Bilingual
French
Professional Working
References
References available upon request.
Timeline
Museum Tour Guide
Spencerville Mill And Museum, Marry Tessier
06.2023 - 09.2023
Retail Merchandise Assistant
Rudie Jo
09.2020 - 09.2022
Hockey Referee
Chelsea McSween
10.2019 - 04.2022
Summer Sports Camp Counsellor
Showcase Hockey Camp, Rose Williams
07.2019 - 07.2023
Cashier and Kitchen Assistant
The Village Pantry, Tina Murray
06.2019 - 06.2023
Soccer Referee
PDSA, Justin Kirkby
06.2019 - 09.2021
Bachelor of Arts - Concurrent Education, Fine Arts And Mathematics
Brock University
High School Diploma -
North Grenville District High School
Worker Health and Safety Awareness, 2024
Ladder Safety Training, 2023
Workplace Wellbeing, 2023
WHIMIS, 2023
First Aid and CPR, 2023
Food Handlers, 2020
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