Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Travel
Volunteering
References
Timeline
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Lily Fleury

Cherryville,BC

Summary

I am a hardworking employee with proven relationship-building and time management skills in fast-paced restaurant environments. I am more than adequate at handling tables of all sizes with accuracy and impeccable service skills. I strive to meet customer needs, drive satisfaction and promote long-term loyalty. I love working with team and building communication skills, and I am also capable of working on my own. I love talking to people and making them feel welcome, whether they are my team members or guests.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Waitress

Cherryville Roadhouse
Cherryville, British Columbia
05.2025 - Current
  • Provided excellent customer service by anticipating guest needs before being asked for assistance
  • Processed payments accurately at end of meal using cash registers or POS systems, providing change when necessary
  • Performed opening and closing duties such as restocking supplies and cleaning work areas prior to leaving shift
  • Served food quickly and accurately
  • Learned the restaurant layout to record where food was to be delivered
  • Taking phone orders
  • Mixing and serving alcoholic beverages to guests
  • Answering inquiries about golf rentals

Barista

Jitter Beans Coffee House
Lumby, British Columbia
05.2023 - 09.2025
  • Greeted customers and took orders for coffee drinks, food items, and other beverages
  • Ground beans for espresso shots according to individual customer specifications
  • Trained new baristas on company policies and procedures regarding food handling safety standards
  • Operated cash registers to process customer payments
  • Stocked shelves with ingredients needed to make coffee drinks

Warehouse Worker

PRT
Vernon, British Columbia
10.2024 - 12.2024
  • Organized and packaged tree saplings
  • Assessed thousands of trees, eliminating substandard options
  • Adapted to various tree species, quantities of boxed trees, and daily pricing
  • Practiced workplace safety, and helping lead morning group exercises
  • Assisted in packaging and labeling of products for shipment

Waitress

Nana Sushi
Nanaimo, British Columbia
08.2024 - 10.2024
  • Learned to properly handle cash transactions and process credit card payments
  • Provided excellent customer service during meal times
  • Presented menus and answered questions regarding items
  • Ensured dining areas were clean and set up for each shift according to established standards
  • Greeted customers and provided menus
  • Memorizing challenging sushi names for accurate recitation to guests upon inquiry

Team Member

Tim Hortons
Lumby, British Columbia
08.2021 - 12.2022
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes
  • Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance
  • Followed all health department guidelines for safe food handling practices
  • Made and served coffee, tea and fountain drinks
  • Restocked napkins, condiments and utensils at self-service areas during slow periods

Education

High School Diploma -

Charles Bloom Secondary School
Lumby, BC
06-2024

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Sales techniques
  • Team collaboration
  • Time management
  • Effective communication
  • Employee training
  • Table setting
  • Order taking
  • Menu memorization
  • Alcoholic beverage service
  • Order accuracy

Affiliations

  • Sports
  • Traveling
  • Music
  • Outdoors

Accomplishments

  • Gradated with Honors
  • Female athlete of the year
  • Volleyball MVP
  • Multi-Scholarship recipient

Certification

  • Serving it Right

Languages

Spanish
Limited

Travel

  • I have recently got back from backpacking Central America by myself for 3 months, and in that time, I learned so much. I had to research and organize my transportation, book hostels, learn about which area I wanted to visit, and be smart/cautious ever single day. I made so many life-lasting connecting with people, and immersed myself into a whole new culture that I was not used to. Traveling is very important to me, and I truly believe have gained an incredible amount of knowledge and skills because of my excursions.

Volunteering

  • I grew up in a very small town, where my parents played an important role in the community. Ever since I was young, I would volunteer at the community club events, the elementary school, and even the Lumby food bank. My favorite service act was serving the Senior Supper event every month. I loved talking to the seniors who knew me since I was born, and helping out the lovely ladies in the kitchen. I have written new articles for the Lumby food bank, promoting their non-profit business, and help organize food deliveries. I think volunteering in your community is very important and I hope that in every stage in my life I will be able to give back to my community.

References

References available upon request.

Timeline

Restaurant Waitress

Cherryville Roadhouse
05.2025 - Current

Warehouse Worker

PRT
10.2024 - 12.2024

Waitress

Nana Sushi
08.2024 - 10.2024

Barista

Jitter Beans Coffee House
05.2023 - 09.2025

Team Member

Tim Hortons
08.2021 - 12.2022

High School Diploma -

Charles Bloom Secondary School
Lily Fleury