Lily DeWald
Victoria
Summary
Personable and organized individual with strong multitasking abilities and excellent communication skills. Familiar with office software and data entry. Committed to supporting team efficiency and ensuring smooth operations.
Overview
3
3
years of professional experience
Work History
Job Site Labourer/Entry level Clerk
Smith & Sons Remodeling Experts, Vernon, BC
01.2022 - 09.2024
- Responsible for the care and organization of tools and materials for the job site trailer.
- Filing and paperwork management, data entry
- Drafted emails to clients for various minor queries and updates.
- Answered simple customer queries e.g. crew arrival times, delivery schedules
- Was privileged to occasionally accompany the Operations Manager/Designer on outings with clients to select finishing materials, such as tiling, flooring, and plumbing fixtures, for their renovations.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Cleaned and staged job sites for completed renovations, maintaining high standards to ensure optimal client delight
Education
Dogwood Diploma - Grade 12
WL Seaton Secondary School
Vernon, BC01.2024
Skills
- Google Docs/Microsoft Word
- Professional cleaning services
- Adobe
- Kitchen Experience, meal preparation
- Experienced in Microsoft Outlook management
- Proficient in managing multiple tasks
- Organizational Skills
- Telephone etiquette
- Customer satisfaction
- File maintenance
- Operations support
- Strong organizational abilities
- Teamwork and collaboration
Timeline
Job Site Labourer/Entry level Clerk
Smith & Sons Remodeling Experts, Vernon, BC
01.2022 - 09.2024
Dogwood Diploma - Grade 12
WL Seaton Secondary School
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