Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Lily Cooper

Kelowna,BC

Summary

I am seeking full time employment at a fast paced workplace to use my excellent work habits as well as my strong collaborative, communication and interpersonal skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Milestones Grill + Bar
10.2023 - Current
  • Proved successful working and strong multitasking within tight deadlines and a fast-paced environment.
  • Strengthened great communication skills through regular interactions with others.
  • Handled high-pressure situations with composure effectively managing large parties, unexpected events, guests on the waitlist as well as helping my team on busy shifts.
  • Maintained a clean and welcoming environment, ensuring the restaurant, host stand and personal self looked professional throughout their visit.
  • Assisted in training new hires, providing friendliness and willingness, guidance on restaurant standards and best practices.
  • Balanced responsibilities such as answering phone calls, greeting/seating guests, bussing/resetting tables, running food, updating reservation logs, served tables when needed.
  • Cultivated relationships with regulars, greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions

Child Care

Personal Employer
01.2021 - 09.2023
  • Meal preparation and positive nutrition exercises
  • Maintained a clean and organized house for zero results in injuries or accidents happen
  • Established trust-based relationships with families through open communication and demonstrating genuine interest in the well-being of their children.
  • Improved communication skills in children by engaging them in age appropriate conversations and listening to their concerns with constant emotional support
  • Supervised and entertained children (Games & Activities). Ensured child safety by closely monitoring playtime activities and proactively addressing potential hazards.

Retail employee

Winners TJX
05.2022 - 08.2022
  • Organized and put away clothes in correct area
  • Issued refunds and exchanges
  • Served customer concerns politely
  • Counted and distributed money.
  • Provided personalized recommendations based on customer preferences, assisted customers in making informed purchasing decisions by offering knowledgeable advice on products.
  • Greeted customers warmly and built relationships to encourage repeat business.

Education

High School Diploma -

Rutland Senior Secondary School
Kelowna, BC
06.2023

Skills

  • Leadership
  • Fast Learner
  • Strong multitasking
  • Active Learning
  • Diligent
  • Driven
  • Excellent Communication skills
  • Empathetic
  • Organized
  • Customer service
  • Confident

References

  • Niki White, 250-801-7067
  • Alex Reid, 250-870-5110
  • Milestones, 778-436-2308

Certification

Serving it right

Timeline

Restaurant Hostess

Milestones Grill + Bar
10.2023 - Current

Retail employee

Winners TJX
05.2022 - 08.2022

Child Care

Personal Employer
01.2021 - 09.2023

High School Diploma -

Rutland Senior Secondary School

Similar Profiles

CREATE PROFILE
Lily Cooper