Lily Arpa
Elora
Summary
Detail-oriented and experienced Administrative Professional with 20+ years supporting finance, operations, and executive-level teams across higher education and trades sectors. Known for exceptional organizational skills, strong customer service, and the ability to manage confidential information with discretion. Adept in payroll processing, financial reconciliation, and office administration with a proactive, solution-driven approach.
Overview
28
28
years of professional experience
Work History
Office Administrator (Part-Time)
Agentis Electric
11.2022 - Current
- Manage billing cycles: generate, distribute, and follow up on invoices and overdue accounts
- Process payroll hours in Excel and submit to RBS system
- Maintain accurate customer and inventory databases
- Coordinate office supply orders, mail distribution, and scheduling
- Support employee scheduling and handle customer service inquiries
Administrative Assistant, Finance & Operations
University of Guelph – Ontario Veterinary College
05.2018 - 04.2022
- Assisted CAO with recruitment and onboarding of admin and IT staff across 9 departments
- Created and maintained department budget forecasts and financial reports
- Managed purchase requests, funding applications, and expense claims
- Oversaw facility maintenance, proximity access, and office inventory
Financial Clerk, Shared Admin Services
University of Guelph – Ontario Veterinary College
05.2015 - 04.2018
- Supported financial transactions: AP/AR, payroll, billing, and purchasing
- Processed travel and petty cash reimbursements for faculty and students
Financial Clerk, Office of the Dean
University of Guelph – Ontario Veterinary College
07.1997 - 04.2015
- Handled department finances, including cheque requisitions, journal entries, and budget forecasts
- Submitted time sheets, tracked vacation/sick time, and processed awards funding
- Supported renovations, research registration, and provided backup EA coverage
Education
Bookkeeping Certificate -
Conestoga College
High School Diploma - undefined
Guelph Collegiate Vocational Institute
Skills
- Financial Reporting & Budgeting
- Payroll & Time Entry (RBS, Oracle, HRER)
- Office Administration & Scheduling
- Customer Service & Account Management
- Microsoft Excel, Outlook, Oracle, Chrome
- Inventory & Database Management
- Recruiting & Onboarding Support
- Purchase Orders & Expense Claims
Languages
English
Interests
- Baking
- Interior Design
- Bread Making
- DIY and Home Improvement
Timeline
Office Administrator (Part-Time)
Agentis Electric
11.2022 - Current
Administrative Assistant, Finance & Operations
University of Guelph – Ontario Veterinary College
05.2018 - 04.2022
Financial Clerk, Shared Admin Services
University of Guelph – Ontario Veterinary College
05.2015 - 04.2018
Financial Clerk, Office of the Dean
University of Guelph – Ontario Veterinary College
07.1997 - 04.2015
High School Diploma - undefined
Guelph Collegiate Vocational Institute
Bookkeeping Certificate -
Conestoga College
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