LILY-ANN EVANS
Sault Ste. Marie,ON
Summary
Motivated individual with experience in customer service, retail store operations, child care and food industry. Passionate about providing excellent customer service and ensuring customers have a positive shopping experience. Approached each day and unique challenges with enthusiasm, patience, and humor. Possesses strong organizational skills and the ability to multi-task in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Summer Program Leader
Social Services
05.2024 - 08.2024
- Maximized resource utilization by efficiently managing supplies inventory and budget allocation for activities within the program scope.
- Managed daily schedules, effectively balancing academic instruction with recreational activities.
- Coordinated with fellow program leaders to create a seamless and enjoyable experience for all participants.
- Ensured timely communication between staff members through regular meetings and updates on program-related matters.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to kids.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Provided well balanced meals, following enforced sanitary precautions.
Store Clerk/ Food handler
Our Place
03.2023 - 05.2024
- Developed positive customer relationships through friendly greetings and excellent service
- Maintained cleanliness and organization of store shelves and backroom area
- Inspected merchandise for defects before stocking shelves or displaying items
- Stocked and replenished merchandise according to store merchandising layouts
- Demonstrated excellent customer service skills by providing friendly and courteous assistance to customers
- Operated cash register for cash, check, and credit card transactions
- Performed daily opening and closing duties such as counting money, balancing register drawers and reconciling receipts with sales totals
- Kept work areas clean and tidy throughout shift
- Observed and enforced food safety regulations
- Followed food safety standards for sanitization and storage of food.
Sandwich Artist
Subway
08.2021 - 03.2023
- Handled cash and credit card transactions and handed back correct change
- Greeted customers in a professional and friendly manner
- Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly
- Maintained a clean and organized workspace while preparing sandwiches in accordance with health codes
- Followed food safety standards for sanitization and storage of food
- Demonstrated ability to work collaboratively with diverse teams and customers
- Trained new employees in proper food safety procedures and sanitation regulations
- Washed and sliced vegetables and stored unused ingredients in proper containers and fridges
- Followed company policies regarding portion control and waste management practices.
Education
High School Diploma -
Superior Heights C .V&. S
Sault Ste. Marie, Canada06.2023
Relevant Coursework -
Family Practice course at Sault College
Sault Ste. Marie, ON06.2023
Skills
- Customer Service
- Problem-solving abilities
- Attention to detail
- Active listening
- Reliability and punctuality
- Team collaboration
- Adaptability
- Team Leadership
- Time management
- Cash Register Operation
- Cleaning techniques
- Food Preparation
- Taking and Preparing Orders
- Child Supervision
- Safety awareness
- Activity Planning
- Youth Behavior Management
Additional Information
Set to begin the Child and Youth Care Program at Sault College in the fall of 2024.
References
References available upon request
Certification
- First Aid CPR Level C & AED
- Safe Food Handler Certificate
- CPI Nonviolent Crisis Intervention Training
Timeline
Summer Program Leader
Social Services
05.2024 - 08.2024
Store Clerk/ Food handler
Our Place
03.2023 - 05.2024
Sandwich Artist
Subway
08.2021 - 03.2023
High School Diploma -
Superior Heights C .V&. S
Relevant Coursework -
Family Practice course at Sault College
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