Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Websites
References
Timeline
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Lilly Meechan

OTTAWA,Ontario

Summary

Hardworking student and leader who was formally the president of her high school. As well, the leader of the 2023 award-winning Cappies Critic team, leader of the High school Best Buddies team, and an active member of Queen's Universities Model UN team. I am a skilled leader, communicator and an active and committed member to all my responsibilities/teams.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Crust and Crate
OTTAWA, Ontario
10.2021 - 08.2023
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Answered telephone to provide dining information and take reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Greeted customers and escorted them to their tables.
  • Accepted payments from guests for dine-in and take-out foods.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.

Restaurant Hostess

Gabriel Pizza
OTTAWA, Ontario
06.2021 - 09.2021
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Greeted customers and escorted them to their tables.
  • Answered telephone to provide dining information and take reservations.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Education

High School Diploma -

St. Francis Xavier Catholic High School
Gloucester, ON
06-2034

Bachelor of Arts -

Queen's University
Kingston, ON

Skills

  • Reservations Coordination
  • Dining Crew Workflow Optimization
  • High-Volume Dining
  • Dining Customer Service
  • Project Planning
  • Task Prioritization
  • Customer Service
  • Verbal Communication
  • Dependable and Responsible
  • Networking
  • Cultural Awareness
  • Friendly, Positive Attitude
  • Leadership
  • Interpersonal Communication
  • Conflict Resolution

Affiliations

  • High School Co-pm
  • Lead Cappies Critic
  • Member of Best Buddies
  • Member of High school Badminton team
  • Head of communication and a designer/photographer of High School yearbook
  • Member of Queen's Model United Nations Team
  • Former Competitive swimmer for Carleton Universities team ROC

Accomplishments

  • Published in the Ottawa Citizen for writing
  • Recipient of the Student Council Award
  • Recipient of The Director of Education Graduate Student Award
  • Honor roll student
  • Highest grades in Leadership class, Law and World Issues

Certification

  • Smart Serve

Websites

References

References available upon request.

Timeline

Restaurant Hostess

Crust and Crate
10.2021 - 08.2023

Restaurant Hostess

Gabriel Pizza
06.2021 - 09.2021

High School Diploma -

St. Francis Xavier Catholic High School

Bachelor of Arts -

Queen's University

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Lilly Meechan