Lilly Malcom
Oakdale
Summary
I am a people person. I love interacting with people and I am known for my "bubbly" personality at work and in my daily life. I am an incredibly driven individual who always gives my best. I am very good at taking initiative, communicating and listening to others, learning skills quickly in fast paced environments, and completing my tasks thoroughly and effectively. I became a shift supervisor at 17 and have climbed as far as I can at my current job. Papa Murphy's has been a wonderful experience, but I am now looking to broaden my skill set as well as grow with a new company.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Papa Murphy's
1190 East F Street
07.2022 - Current
- Directed night shift employees, ensuring all responsibilities were fulfilled accurately and on time.
- Performed register opening and closing tasks. Assisted with cleaning duties. Handled food preparation and managed phone calls.
- Managed cash handling procedures.
- Responded to and resolved customer questions and concerns.
- I also have experience resolving both customer and coworker conflicts.
- Assisted in training new hires on operational best practices, promoting team cohesion and efficiency.
Education
Bachelor of Science - Business
California State University, Stanislaus
Turlock, CA05-2028
High School Diploma -
Oakdale High School
Oakdale, CA05-2024
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff motivation
- Conflict resolution techniques
- Staff supervision
- Fast learner
- Great communication/listening
- Opening and closing knowledge
- Register experience
- Phone call experience
- Cleaning
Timeline
Shift Supervisor
Papa Murphy's
07.2022 - Current
Bachelor of Science - Business
California State University, Stanislaus
High School Diploma -
Oakdale High School