Lilly Lucero
Pomona
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Chaparral Medical Group
10.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Sales Consultant
Target
10.2018 - 11.2019
- Advised guests on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Trained new employees on store policies, procedures, and best practices for superior customer service.
- Coordinated seasonal promotions in alignment with corporate objectives, boosting sales during key retail periods.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Helped guest complete purchases, locate items, and join reward programs.
Education
Vocational Certificate - Medical Assistant
North-West College
Pomona, CA11-2019
High School Diploma -
Ganesha High School
Pomona, CA06-2011
Skills
- HIPAA compliance
- Patient scheduling
- Patient flow management
- Prioritizing stat orders
- Medical terminology knowledge
- Clinical documentation
- Triage assessment
- Blood pressure measurement
- Electronic charting
- Staff training and development
- Holter monitoring
- CPR certification
Timeline
Medical Assistant
Chaparral Medical Group
10.2019 - Current
Sales Consultant
Target
10.2018 - 11.2019
Vocational Certificate - Medical Assistant
North-West College
High School Diploma -
Ganesha High School
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