LILLY LOW
Manteca
Summary
Results-driven Credit & Collections Analyst with a solid background in cash application and account reconciliation. Skilled in collection forecasting and managing aging reports, with a focus on high-risk accounts. Demonstrated success in resolving invoice disputes and conducting credit risk assessments. Strong analytical and negotiation capabilities enhance multitasking and problem-solving efficiency.
Overview
26
26
years of professional experience
Work History
SR. A/R SPECIALIST II
ASUS COMPUTERS INC.
11.2022 - 2025
- Directed comprehensive management of accounts receivable, focusing on overdue account follow-ups and payment negotiations.
- Conducted analysis of pending claims data, providing weekly reports to relevant teams including logistics, warehouse, and sales.
- Produced priority deduction reports for the claims team while ensuring timely credit processing by month-end.
- Communicated with AR manager and sales regarding delinquent accounts to expedite collections.
- Developed and sent customer statements to enhance financial transparency.
- Executed processing of account offsets and application of customer payments with precision.
- Facilitated resolution of pending claims issues as liaison among claims team, RMA, logistics, and sales departments.
- Addressed auditor inquiries and requests promptly during audits.
SR. CREDIT & COLLECTIONS ANALYST
SUPER MICRO INC
11.2022 - 11.2022
- Managed all functions of A/R, Credit & Collections, and claims. In charged of Retail & Distributor accounts upwards $100M. Monitored the processing of transactions and billing for compliance with regulation. Reconciled billing of accounting discrepancies verified and reconciled accounts. Conducted quantitative analysis of financial data to forecast revenue, identified future trends, and assess risk associated with bad debt exposure. Produced weekly reports documenting the status of unresolved billing and financial issues. Reviewed and validated customer contract to verify pricing, MDF programs and payment agreement. Maintenance of accounts receivables including management of claims, charge backs, customer inquiries, charge-off/recoveries. Application of incoming customer remittances. Contacted delinquent customer accounts through phone calls and emails to negotiate payment arrangements. Created and reported weekly forecast. Issued credit, debit memos, void/rebills to correct billing issues. Decision making responsibility for suspension or approval of credit. Processed COOP, Price Protection and MDF. Assisted Auditors questions and request.
SR. CREDIT & COLLECTIONS ANALYST
SANDISK INC
01.2008 - 11.2017
- Oversaw all day-to-day functions of A/R, Credit & Collections and Claims. In charged of the Latin America accounts upwards $35M and maintained an average of 95% invoice current. Analyzed, interpreted and resolved claims. Researched billing & claims issues, recommended solutions and managed disputes through appropriate external and internal communications. Reviewed customer contract to verify pricing, programs and payment agreement. Also, handled U.S. Distributors upwards $ 10M portfolio. Contacted delinquent customer accounts through phone calls and emails to negotiate payment arrangements. Updated customer account status timely to ensure accurate cash forecasting. Received, posted and tracked all customer payments. Maintained an excellent communication with customer, Cost, Sales and Sales Operational team informing them of accounts reaching credit lines and delinquency of the accounts. Generated weekly statements.
SR. CREDIT & COLLECTIONS ANALYST
OTIS SPUNKMEYER
06.2004 - 12.2007
- Handled local/International portfolio & prepared monthly reporting. Reviewed status of account and initiate or follow through with collection actions. Researched and resolved all deductions (pricing errors, allowances, rebates, promotions, bill backs and shortage/overage/damages). Interacted with internal and external customer for quick resolution of deductions/disputes.
SR. CREDIT & COLLECTIONS ANALYST
TREE OF LIFE/GOURMET AWARD
01.1997 - 01.2000
- Made credit approvals up to $ 100K. Assisted in implementing Credit/Collections Policies/Procedures. Responsible for cash application. Made collection calls and generated monthly statements. Reviewed invoices & credits for accuracy. Prepared daily cash deposits. Re-classed daily journal entries to General Ledger. Maintained an excellent communication with the Sales team, Customer Service and our internal and external customer.
Skills
- Financial forecasting
- Credit assessment
- Strong analysis
- Collaborative teamwork
- Proficient Spanish speaker
- Retail channel strategy
- Experience with Oracle and Salesforce
- Excel and SAP advanced skills
- Exemplary customer service
- Effective multitasking
- Attention to detail in problem resolution
Timeline
SR. A/R SPECIALIST II
ASUS COMPUTERS INC.
11.2022 - 2025
SR. CREDIT & COLLECTIONS ANALYST
SUPER MICRO INC
11.2022 - 11.2022
SR. CREDIT & COLLECTIONS ANALYST
SANDISK INC
01.2008 - 11.2017
SR. CREDIT & COLLECTIONS ANALYST
OTIS SPUNKMEYER
06.2004 - 12.2007
SR. CREDIT & COLLECTIONS ANALYST
TREE OF LIFE/GOURMET AWARD
01.1997 - 01.2000
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