Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Certification
Software
Interests
Timeline
Generic

Lilly Levesque

Richmond,Ontario

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

4
4
years of professional experience

Work History

Hostess / Server / Trainer

Danby's Roadhouse
07.2020 - Current
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Used cash registers and credit card machines to cash out customers.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.

Receptionist

Elections Canada
08.2021 - 09.2021
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained confidentiality of information regarding clients and company.

Animal Caretaker

Bekker's Pet Care
09.2020 - 08.2021
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Administered medications to animals in treatment and documented changes in condition.

Education

Diploma - Dental Assisting

Algonquin Carrers Academy
Ottawa, ON
09.2025

High School Diploma -

Sacred Heart High School
Stittsville, ON
06.2023

Skills

  • Telephone reception
  • Guest Engagement
  • Complaint Handling
  • Payment Processing
  • Professional Appearance
  • POS Software

Languages

English
Full Professional
French
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Smart serve - March 2024 - March 2029

Software

Microsoft suites

Google Suites

Interests

Horseback Riding

Animal lover

Timeline

Receptionist

Elections Canada
08.2021 - 09.2021

Animal Caretaker

Bekker's Pet Care
09.2020 - 08.2021

Hostess / Server / Trainer

Danby's Roadhouse
07.2020 - Current

Diploma - Dental Assisting

Algonquin Carrers Academy

High School Diploma -

Sacred Heart High School

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Lilly Levesque