Lilly Garcia
West Sacramento
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
4
4
years of professional experience
Work History
Office Administrative Assistant
Granite Construction
Sacramento
10.2024 - 06.2025
- Managed office correspondence and maintained organized filing systems.
- Assisted in scheduling appointments and coordinating meetings for team members.
- Supported project teams by preparing documents and maintaining project records.
- Handled incoming calls and directed inquiries to appropriate staff members.
- Collaborated with vendors to order office supplies and manage inventory levels.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- •Reviewed statements and provided information to Accounts Payable.
- Renewed business licenses and maintained company records.
- Communicated professionally with vendors regarding requests and questions.
Host
Yard House
Sacramento
07.2023 - 10.2024
- Greeted guests warmly upon arrival and managed waitlist efficiently.
- Assisted diners in menu selections to enhance their dining experience.
- Coordinated seating arrangements to optimize restaurant flow and guest comfort.
- Trained new hosts in customer service standards and operational procedures.
- Communicated with kitchen staff to ensure timely food delivery.
- Collaborated with team members to maintain a positive work environment.
- Managed incoming calls during busy shifts.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Sales Associate
Hollister
Stockton
06.2021 - 06.2022
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance visual appeal.
- Processed sales transactions using point-of-sale systems.
- Maintained cleanliness and orderliness of the sales floor.
- Provided product knowledge and recommendations to customers.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Promoted store rewards program and encouraged customer sign-ups.
Education
Certification - Esthetician
California College of Barbering And Cosmetology
Stockton, California 09.2021 - 03.2022
Lincoln High School
Stockton, CaliforniaSkills
- Office management
- Document preparation
- Appointment scheduling
- Office correspondence
- Team collaboration
- Accounting support
Timeline
Office Administrative Assistant
Granite Construction
10.2024 - 06.2025
Host
Yard House
07.2023 - 10.2024
Certification - Esthetician
California College of Barbering And Cosmetology
09.2021 - 03.2022
Sales Associate
Hollister
06.2021 - 06.2022
Lincoln High School