Lillian Riddell
Shakespeare,Canada
Summary
- Reliable server and cook, successfully providing fast, high quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving customer issues, waitstaff and management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Annies Seafood Restaurant
06.2024 - 09.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Gluten free certified
Waitress/Supervisor
Pino's Gourmet Pizza
05.2023 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service with a smile!
- Maintained orderly dining area for enjoyable guest experience.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Handled cash transactions accurately
- Opened and closed restaurant
Seasonal Blueberry Picker
Blue Horizon Blueberry Farm
07.2022 - 09.2022
- Demonstrated diligence through accurate record-keeping of harvest yields for each day''s work session
- Quality-assured picked fruits to meet company and industry standards
Elderly Caregiver
Bob McAdam
02.2021 - 08.2022
- Enhanced quality of life by providing compassionate care and assistance with daily activities
- Assisted client in maintaining a safe and clean living environment, promoting health and wellbeing
- Provided emotional support to client, fostering positive relationships and enhancing their overall mental health
Server
My Place Restaurant
01.2018 - 11.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers
- Maintained a clean and orderly dining area for an enjoyable guest experience
Education
High School Diploma -
Our Lady Seat of Victory
Skills
- High volume dining
- Menu item recommendation
- POS operation
- Guest seating
- Dining customer service
Certification
- Smart serve
- WHIMIS
- First AID
- P2P
- Food Handlers Safety
- Gluten Free
Languages
English
Timeline
Server
Annies Seafood Restaurant
06.2024 - 09.2024
Waitress/Supervisor
Pino's Gourmet Pizza
05.2023 - 12.2023
Seasonal Blueberry Picker
Blue Horizon Blueberry Farm
07.2022 - 09.2022
Elderly Caregiver
Bob McAdam
02.2021 - 08.2022
Server
My Place Restaurant
01.2018 - 11.2020
High School Diploma -
Our Lady Seat of Victory
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