Lillian MacInnis
Summary
Experienced with cash handling, providing good customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Secretary
Hallahan's Towing
04.2022 - 10.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Assisted coworkers and staff members with special tasks on daily basis.
Personal Care Attendant
Private
12.2020 - 04.2022
- Offered emotional support when needed establishing trust between me as the attendant and my patient.
- Assistance with medication reminders and administration
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Performing general housekeeping tasks for clients such as vacuuming and laundry
- Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
Cashier/Customer Service
Giant Tiger
07.2020 - 12.2020
- Always providing fair, friendly, and courteous service
- Maintained receipts, records, used coupons and withdrawals
- Preformed regular cleaning tasks each day to keep store efficient and neat
- Assisted customers in the in-store check-out process, including ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
McDonald's Crew Member
McDonald's
12.2017 - 12.2018
- Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
- Preformed shift change tasks each day to keep store efficient and neat
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Sydney Academy
06.2017
Skills
- Verbal & Written Communication
- Customer Service
- Cleaning Experience
- Organization
- Customer Satisfaction
- Serving Experience
- Compassionate Caregiving
- Safety Awareness
- Work Ethic and Integrity
- Patience and Empathy
- Time Management skills
- Telephone Etiquette
Languages
English
Native or Bilingual
Timeline
Secretary
Hallahan's Towing
04.2022 - 10.2024
Personal Care Attendant
Private
12.2020 - 04.2022
Cashier/Customer Service
Giant Tiger
07.2020 - 12.2020
McDonald's Crew Member
McDonald's
12.2017 - 12.2018
High School Diploma -
Sydney Academy
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