Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Lillian Li

Moreno Valley

Summary

Positive work attitude and lifestyle, with a proven track record in customer service and document management. Proficient in Excel spreadsheets and organization, and good at driving projects to completion with a positive attitude.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Store Associate

Ross Dress for Less
Sacramento
11.2019 - 01.2022
  • Communicate with customers, and process all the products from the stock room to the sales floor.

Counter Sales

MAYBELLINE NEW YORK(CHINA)
Shenzhen
12.2014 - 03.2015
  • Responsible for the sales of makeup products, providing professional product introductions, and personalized recommendations based on customer needs.
  • Build and maintain strong customer relationships to ensure customer satisfaction, and encourage repeat purchases.
  • Manage product displays and restocking, ensuring a clean, visually appealing sales environment.
  • Strive to achieve both individual and team sales targets.
  • Handle training, knowledge updates, and the organization of outdoor activities.

Business Assistant

Shenzhen Honor Electronic
Shenzhen
05.2012 - 12.2014
  • Handle customer orders and shipment documentation.
  • Assist the sales team with order management, including order acceptance, quotation preparation, and customer communication.
  • Prepare and handle customer sample requests, track delivery schedules, and maintain backup records of order data.
  • Maintain phone contact with customers, respond to emails, and confirm delivery dates.
  • Provide shipping documents, assist sales personnel in shipment control, and manage import/export matters.

Secretary to the General Manager

Yingfeng Cosmetics International Co., Ltd.
Shenzhen
01.2011 - 05.2012
  • Responsible for meeting arrangements, meeting notifications, recording, and organizing meeting content.
  • Assist in the planning and execution of company events, such as product launches and brand promotion activities; monitor event progress to ensure smooth execution.
  • Manage the manager's business travel plans and itinerary, including flight and hotel bookings.
  • Participate in product planning, including product concept development, and drafting of planning proposals.

Engineering Supervision Clerk

Shenzhen Yingbaijing System Integration Co., Ltd.
Shenzhen
11.2009 - 11.2010
  • Responsible for assisting the project manager in completing the daily internal documents for the project undertaken and organizing and summarizing the information.
  • Responsible for collecting internal monthly information and creating tables for the executed projects.
  • File sorting and archiving work after the project is completed.
  • Carefully complete other tasks arranged by the leader.

Document Control Clerk

Nanda Electronics (Shenzhen) Co., Ltd.
Shenzhen
06.2006 - 09.2009
  • Responsible for managing and controlling all controlled documents, files, and records within the company, including collection, preservation, issuance, recycling, cancellation, expiration, retention, borrowing, and other work contents.
  • Responsible for the preparation and maintenance of some documents for the Quality Management Department.
  • Responsible for the maintenance of electronic files and records.
  • Responsible for processing and recording expired products.

Education

Associate of Science - Computer Science

Riverside City College
Riverside, CA
12-2024

Skills

  • Flexible schedule adaptability
  • Team collaboration
  • Customer service
  • Event planning
  • Organization
  • Document management
  • Office supply management
  • Positive attitude
  • File organization
  • Skill in programming languages, such as C
  • Proficient in the use of office software (Excel, Word, PowerPoint, etc)
  • Excellent communication and teamwork abilities

Affiliations

Organization/Affiliation: Riverside City College

Activity Title: Data Science Conference on June 28, 2024.

From When: June 28,2024

To When: June 28,2024

Details: This conference explored new Data Science Disciplinary ideas and strategies for developing Data Science programs and courses at community colleges. This is a one-day conference, In this role, I'll be helping organizers with setting up swag and signage before the conference, assisting attendees, and taking notes during the event. This is my first time volunteering. Successfully completing the job has given me a lot of confidence to join other organizations and support others in the future.

Organization/Affiliation: Riverside City College

Activity Title: 2024 ICPC - International Collegiate Programming Competition(Nov,16,2024)

From When: Nov,16,2024 7:00am

To When: Nov,16,2024 3:00pm

Details: The ICPC is a competitive programming contest that emphasizes problem-solving and teamwork. Each team typically consists of about three to five members, including a coach. My role involved assisting with organizational tasks, such as assigning branch names, distributing T-shirts to participants, and preparing notebooks and stationery for each team's room. I also responded to guest inquiries, ensured the area was clean and organized, and helped set up snacks for the event.

Certification

  • Extended Opportunity Programs & Services 2020-2021

Certificate灶achievement（grade point average of 3.2)

  • Extended Opportunity Programs & Services 2021-2022

Certificate灶achievement（grade point average of 3.2)

Timeline

Store Associate

Ross Dress for Less
11.2019 - 01.2022

Counter Sales

MAYBELLINE NEW YORK(CHINA)
12.2014 - 03.2015

Business Assistant

Shenzhen Honor Electronic
05.2012 - 12.2014

Secretary to the General Manager

Yingfeng Cosmetics International Co., Ltd.
01.2011 - 05.2012

Engineering Supervision Clerk

Shenzhen Yingbaijing System Integration Co., Ltd.
11.2009 - 11.2010

Document Control Clerk

Nanda Electronics (Shenzhen) Co., Ltd.
06.2006 - 09.2009

Associate of Science - Computer Science

Riverside City College

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