Summary
Overview
Work History
Education
Skills
Timeline
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Lillian Fong

Scarborough,ON

Summary

Proactive and strategic thinker with a passion for human resources. Quick learner to grasp holistic processes with a strong understanding of computer systems. Exceptional organization skills, exercising sound judgment with the ability to prioritize competing demands in a fast paced/deadline driven environment.

Overview

7
7
years of professional experience

Work History

Maternity & Family Leave

/
01.2023 - Current

Human Resources Specialist

BMB Foodservice
Toronto, ON
11.2019 - 12.2022
  • Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
  • Assessed and filtered resumes from potential job candidates to identify qualified individuals.
  • Trained staff on software functionality for human resources processes, including employee referral program, sensitive position tracking and tuition assistance program.
  • Strategized long-term business needs by driving employee feedback for process improvements.
  • Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Conducted background checks, reference checks and employment verification.
  • Completed onboarding and new hire orientation for employees.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Supported employees with benefits enrollments by guiding process and answering questions.

Human Resources Assistant (Intern)

Ontario College of Pharmacists
05.2019 - 09.2019
  • Responsible for the recruitment process: job description, job posting, resume screens, pre- screens, interviews, and reference checks.
  • Ensured employees completed the mandatory training courses required by the government as well as the College through HR Downloads.
  • Accountable for third party compensation survey requests to validate roles and pay ranges through the collection of comparative data.
  • Overlook and track HR related documentation in employee files and perform quality control checks to identify information gaps.
  • Key Achievements:.
  • Significant contributions to the introduction of ADP Workforce now.
  • Responsible for creating PowerPoint presentations, employee quick reference guide, trained 130 employees, and new employees.
  • Significant contributions to changes in Performance management as well as the College’s Core competencies.

Career Peer Ambassador

Seneca College
01.2019 - 05.2019

Wealth Operations Officer

TD Wealth
03.2017 - 03.2018

Education

Human Resources Management -

Seneca College
10.2019

Bachelor of Arts - Philosophy

York University
01.2013

Working Towards CHRP

CHRP
Toronto, ON

Skills

  • Attention to Detail
  • Relationship building
  • Legislative Compliance
  • Customer Service
  • Microsoft Office

HR Tools

  • HRIS, ADP Workforce Now, Bright HR, HR Downloads

Recruitment

  • Taleo, LinkedIn Recruiter, Indeed

Timeline

Maternity & Family Leave

/
01.2023 - Current

Human Resources Specialist

BMB Foodservice
11.2019 - 12.2022

Human Resources Assistant (Intern)

Ontario College of Pharmacists
05.2019 - 09.2019

Career Peer Ambassador

Seneca College
01.2019 - 05.2019

Wealth Operations Officer

TD Wealth
03.2017 - 03.2018

Human Resources Management -

Seneca College

Bachelor of Arts - Philosophy

York University

Working Towards CHRP

CHRP

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Lillian Fong