Lillian Bretado

· Oversaw daily operations for a team of up to 15, which helped ensure efficiency and compliance with company policies.

· Coordinated schedules and set performance goals, driving productivity and enhancing team performance.

· Trained new staff in patient scheduling and registration using MS4, Cerner, Soarian, and MedeAnalytics systems, which improved onboarding and service quality.

· Ordered supplies through the Lawson system and collaborated with vendors and physicians, ensuring that necessary supplies were readily available when needed.

· Managed team time cards and personnel scheduling, which streamlined payroll processes and improved workforce management.

· Worked with patient archiving systems MERGE and CARESTREAM to make sure images were readily available for physician interpretation, enhancing patient care.

· Handled policy and procedure management for the mammography department, ensuring that operations ran smoothly and met regulatory standards.

· Stepped into the role of patient coordinator using the Aspen (MRS) system and Cerner Mammography, which aided in patient management and service delivery.

· Ensured the department remained compliant with State and FDA regulations, successfully leading the team to achieve Accreditation year after year.

· Fostered a collaborative team environment by organizing regular feedback sessions, which promoted open communication and continuous improvement.

· Collaborated closely with upper management to meet and exceed department productivity standards, contributing to overall organizational goals.