Lillian Bigler
Grass Valley
Summary
Adept at fostering positive relationships and delivering exceptional customer service, demonstrated during my tenure at Oakwood Village. Skilled in verbal communication and team collaboration, I excel in environments requiring flexibility and adaptability. Achieved significant improvements in client wellness and satisfaction, showcasing my ability to blend hard skills like medication administration with vital soft skills.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
Work History
Caregiver
Oakwood Village
07.2022 - 01.2023
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Courtesy Clerk
Safeway
12.2021 - 07.2022
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than 15 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Helped customers take merchandise out of store and loaded items into vehicles.
Cashier
Little Caesars Pizza
06.2021 - 12.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Grocery Outlet Bargain Market
04.2020 - 05.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
North Point Academy
Grass Valley, CA06-2017
Skills
- Verbal and written communication
- Team collaboration
- Flexible schedule
- Returns processing
- Drawer balancing
- Product restocking
- Order verification
- Complaint resolution
- Payment processing
- Currency counting
- Cash register systems
Timeline
Caregiver
Oakwood Village
07.2022 - 01.2023
Courtesy Clerk
Safeway
12.2021 - 07.2022
Cashier
Little Caesars Pizza
06.2021 - 12.2021
Cashier
Grocery Outlet Bargain Market
04.2020 - 05.2021
High School Diploma -
North Point Academy
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