Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Lillian Arnold

Vacaville

Summary

Dynamic Human Resources Manager with a proven track record at Amazon, excelling in talent acquisition and compliance management. Expert in benefits administration and employee relations, I successfully implemented training programs that enhanced workforce performance and engagement. Adept at analyzing HR data to drive strategic planning and improve operational efficiency.

Overview

15
15
years of professional experience

Work History

Human Resources Manager

Amazon
San Francisco
08.2018 - Current
  • Implemented strategies to foster a more engaging and positive work environment.
  • Oversaw recruitment processes to draw diverse talent for multiple positions.
  • Implemented training programs to improve employee skills and performance.
  • Advised management on HR policies and compliance with labor laws
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Provided HR consultation services to leadership and department heads.
  • Managed employee benefits administration and compliance with regulations.
  • Collaborated with vendors to negotiate benefits plans and pricing.
  • Conducted benefit orientation sessions to educate new hires on options.
  • Facilitated open enrollment processes, ensuring clarity and accessibility.
  • Maintained accurate records of employee benefit enrollments and changes.
  • Provided support to employees regarding benefits inquiries and issues.
  • Managed HRIS data integrity and compliance across multiple systems.
  • Analyzed employee data trends to support organizational planning.
  • Conducted regular audits of HRIS processes to ensure accuracy and efficiency.
  • Assisted in HR policy development related to data management and security.
  • ADP Workforce Solutions, ADP RUN, ADP Background and payroll solutions
  • Oversaw performance evaluation processes to support employee development.
  • Facilitated conflict resolution sessions to maintain a positive work environment.
  • Collaborated with leadership to align HR strategies with business goals.
  • Analyzed employee feedback to inform improvements in HR practices.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Created job postings, tracked applicants and maintained applicant database.
  • Identified, screened and interviewed potential employees.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Evaluated current HR processes and recommended changes when necessary to improve efficiency.
  • Organized orientation sessions for new hires and provided them with onboarding information.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Held exit interviews and documented information discussed with employees.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.

Lead Human Resources Specialist

Service Response Partners
Sacramento
01.2016 - 03.2018
  • Directed hiring procedures and streamlined onboarding for incoming staff.
  • Developed and implemented employee training programs to enhance skills.
  • Administered employee benefits and resolved inquiries regarding policies.
  • Guaranteed precise employee data through HRIS database management.
  • Protected operational integrity through secure handling of HR data.
  • Verified accuracy of employee details through comprehensive payroll audits.
  • Facilitated background checks and orientation for new hires.
  • Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
  • Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
  • Scheduled or conducted new employee orientations.
  • Hired employees and processed hiring-related paperwork.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Process payroll for employees using advanced payroll software and systems.
  • Ensure compliance with labor laws and tax regulations during payroll processing.
  • Maintain accurate employee records for payroll and benefits administration.
  • Prepare and distribute payroll reports to management and relevant departments.
  • Conduct audits of payroll data to ensure accuracy and integrity of information.
  • Processed payroll for over 1500 employees bi-weekly, ensuring accuracy of pay and deductions.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.
  • Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
  • Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.

Administrative/HR Director

St. Marks Lutheran Church
Fairfield
12.2013 - 03.2016
  • Maintained employee records using HR information systems for accurate data management.
  • Provided administrative support for payroll processing and benefits administration tasks.
  • Managed facility maintenance schedules and coordinated repairs with vendors.
  • Coordinated space planning and allocation for office and meeting areas.
  • Supervised cleaning staff to maintain cleanliness and order in facilities.
  • Assisted in budget preparation for facility-related expenses and projects.
  • Facilitated communication between departments regarding facility needs and issues.
  • Negotiated with vendors regarding pricing on materials required for facility upgrades or repairs.
  • Coordinated administrative functions to support company operations and staff needs.
  • Managed office supplies and vendor relationships for efficient procurement processes.
  • Oversaw complex office support, managing records database, and organizing contracts.
  • Supported staff through in-service training, providing mentorship and additional resources.
  • Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
  • Directed and oversaw office personnel activities.
  • Monitored department budgets by tracking expenses against allocated funds.
  • Collaborated with IT personnel on projects that would improve overall workflow processes.
  • Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
  • Implemented new software programs designed to streamline operations within departments such as Human Resources or Accounting.
  • Established work procedures or schedules to organize daily work of administrative staff.

Human Resources Lead

Six Flags Discovery Kingdom
Vallejo
06.2010 - 12.2013
  • Assisted in onboarding new employees at the amusement park.
  • Supported training sessions for safety and operational procedures.
  • Organized employee records and maintained confidentiality standards.
  • Conducted routine audits of HR documents for compliance requirements.
  • Organized and facilitated training programs for new hires on company policies and procedures.
  • Coordinated benefits enrollment process for new employees including health insurance coverage options.
  • Provided guidance on complex HR issues such as leaves of absence, disability accommodations.
  • Monitored compliance with labor laws and regulations to ensure adherence to legal requirements.
  • Conducted exit interviews with departing employees to identify reasons for leaving the organization.
  • Prepared reports related to staffing, turnover rates, absenteeism, recruitment activities.
  • Hired employees and processed hiring-related paperwork.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Scheduled or conducted new employee orientations.
  • Prepared or maintained employment records using human resources management system software.
  • Managed HRIS data integrity and compliance across multiple systems.
  • Assisted in HR policy development related to data management and security.
  • Administered employee benefit programs and ensured compliance with regulations.
  • Facilitated open enrollment processes and provided guidance to employees.
  • Trained staff on benefit offerings and enrollment procedures effectively.
  • Conducted audits of benefits programs to ensure accuracy and compliance standards.
  • Assisted employees with enrolling in benefit plans and explained plan options.
  • Processed benefit enrollment forms, changes, and terminations.
  • Developed training programs to enhance employee skills and knowledge.
  • Coordinated logistics for training sessions, ensuring materials were prepared and accessible.

Education

High School Diploma -

Will C. Wood High School
Vacaville, CA
06-2007

Skills

  • Employee relations
  • Benefits administration
  • Compliance management
  • HRIS management
  • Talent acquisition
  • Strategic planning
  • Data analysis
  • Policy development
  • Training facilitation
  • Post-hire check-ins
  • Background checks
  • Policy enforcement
  • Recruitment
  • Benefits programs
  • Human resources operations
  • Employee onboarding
  • Training and mentoring
  • Grievance handling and redressal
  • Benefits and compensation management
  • HR policies and procedures
  • Exit interviews
  • Payroll administration
  • HR analytics
  • Recordkeeping
  • Labor law compliance
  • Regulatory compliance
  • New employee orientation
  • Unemployment claims management
  • Onboarding and orientation
  • Dispute mediation
  • Payroll coordination
  • Legal compliance

Languages

German
Professional
Italian
Limited

Accomplishments

  • Honorable Recognition Award from California State Senate for my work with the state government to improve the lives and well being of foster youth
  • Honorable recognition award from City of San Francisco for my work and initiatives to increase rates of foster youth going to college and improve their quality of care while in foster care.

References

References available upon request.

Timeline

Human Resources Manager

Amazon
08.2018 - Current

Lead Human Resources Specialist

Service Response Partners
01.2016 - 03.2018

Administrative/HR Director

St. Marks Lutheran Church
12.2013 - 03.2016

Human Resources Lead

Six Flags Discovery Kingdom
06.2010 - 12.2013

High School Diploma -

Will C. Wood High School

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