Liliia Kril
Calgary,AB
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Skilled cleaner-and :hotel rooms with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cleaner-maid:hotel Rooms
´´Bobrek -Poznan´´Sp.zo.o
Citi of Poznan ,Greater Poland Voivodeship. Poland
12.2022 - 11.2023
- Enhanced guest satisfaction by maintaining hotel rooms and common areas in pristine condition.
- Reduced health concerns for guests by implementing thorough cleaning procedures to eliminate germs and allergens.
- Assisted the hotel in passing inspections by adhering to strict industry guidelines for sanitation and maintenance.
- Received frequent positive feedback from guests regarding the cleanliness and presentation of their rooms.
- Contributed to a pleasant guest experience by maintaining clean and well-stocked restroom facilities throughout the property.And all led to one percent satisfaction of the guests.
- Handled delicate materials carefully during laundry duties, prolonging the lifespan of linens and towels while reducing replacement costs.
- Safeguarded guest belongings by respecting privacy during cleaning services, ensuring trustworthiness among clients.
- Responded quickly to urgent cleaning requests, demonstrating adaptability while maintaining high standards of cleanliness throughout the property.
- Demonstrated expertise in various cleaning tools and equipment usage safely for efficient performance without causing damage to property surfaces or furnishings.
- Maintained an approachable demeanor and professional appearance while interacting with guests, contributing to a welcoming atmosphere throughout the hotel.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Prioritized task completion during peak times or high occupancy periods, demonstrating flexibility in adjusting work schedules to meet the demands of the hotel.
- Cleaner-hotel and offices ´´Dreman´´Sp.zo.o city of Poznan ,Greater Poland Voivodeship.Poland Apr.2020-Jan . 2021-Dec.2022
- Scrubbed floors with special cleaners and equipment to achieve deep clean. Cleaned office premises. Resulting in 100% satisfaction frequency and order of office workers. For the entire period ,0% damage to furniture and equipment occurred. As well as soap floors,walls and hats for workers.
- Sorted, laundered and put away various laundry items. Refilled the toilets with consumables, toilet paper,soap and paper towels. Used dishwashers and coffee makers for employees.
- Collaborated with housekeeping team to maintain an organized workflow, ensuring timely completion of tasks.
- Contributed to a pleasant guest experience by maintaining clean and well-stocked restroom facilities throughout the property.
Education
High School Diploma -
Secondary School of Grades I-II Number 1
City. Khotin .Ukraine06.1996
Skills
- Glass Washing
- Bathroom Servicing
- Commercial Cleaning
- Laundry Services
- Furniture Moving
- Supply Replenishment
- Chemical Cleaners
- Professional Relationships
- Hospitality Environments
- Personable Demeanor
- Mattress Cleaning and Turning
- Customer Satisfaction
- Chandelier and Light Fixture Cleaning
- Floor Cleaning, Polishing and Waxing
- Linens and Toiletries
- Special and Routine Cleaning
- Safety Requirements
- Vacuuming and Window Cleaning
- Room and Public Space Cleaning
- Housekeeping
Certification
- Educational Center - Fiscal cosh register service-from Dec.2022-Jan.2023
- School of general foreign languages ´´Profilingua´´for Nov.2022-Dec.2022
Additional Information
Open Work Permit
Timeline
Cleaner-maid:hotel Rooms
´´Bobrek -Poznan´´Sp.zo.o
12.2022 - 11.2023
High School Diploma -
Secondary School of Grades I-II Number 1