Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Lilibeth Khan

Sacramento

Summary

Computer Skills: Microsoft Office (Word, Excel, Power Point, and Access)
Office Skills: Office Management, Records Management and Database Administration

Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

years of professional experience

Work History

Assistant Branch Manager

Tri Counties Bank

09.2021 - Current

Managed branch budget effectively by controlling expenses and optimizing resource allocation for maximum profitability.
Developed strong relationships with key clients, contributing to significant growth in business revenue.
Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
Managed risk effectively through strict adherence to compliance guidelines, minimizing financial losses due to fraud or errors in transactions.
Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
Assisted in creating a welcoming branch atmosphere by maintaining cleanliness, organization, and visually appealing displays of promotional materials.
Played a key role in growing the branch''s loan portfolio through proactive client outreach and relationship management efforts.
Conducted regular performance evaluations for staff members, providing constructive feedback for professional development and growth.
Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
Improved teller accuracy by implementing standardized cash handling procedures and conducting regular audits on cash drawers.
Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Collaborated with tellers, universal bankers and personal bankers to exceed sales goals.

Pro Desk Cashier

Home Depot

05.2018 - Current

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Efficiently processed new orders, completing daily transactions with remarkable accuracy.
Checked prices for customers and processed items sold by scanning barcodes.
Answered questions about store policies and concerns to support positive customer experiences.
Worked closely with MOD to resolve problems and handle customer concerns.
Assisted customers with special services, account updates and promotional options.

Cashier Specialist

Subic Bay Freeport Zone

04.2011 - 07.2011

Factory Worker

KACE Electronic Asia, Subic Bay Freeport, Development Bank of the Philippines, OJT

03.1997 - 08.1998

Education

Bachelor of Science - Business Administration

AMA Computer University Olongapo City Campus

2012

English As A Second Language (ESL)

American River College

Sacramento, CA

2021

High School Diploma -

Olongapo City National High School

1992