Lilibeth Caddarao

• Sorted mail items by category for efficient processing., scanned, Sequenced mail items to ensure proper order for delivery., and Batched mail items for bulk processing and distribution. mail items to ensure accurate distribution
• received and processed incoming mail and packages for timely delivery
• dispatched parcels and packets to designated destinations to maintain service efficiency
• Ensured timely delivery by transferring and loading postal trucks and containers.

• input and update patient information accurately using computer systems and numeric keypads
• scanned emergency department and clinical documents into electronic databases to support accurate patient records management
• retrieved, filed, and organized physical paper charts using terminal digit filing systems to ensure easy access and compliance with healthcare regulations
• answered phones, directed calls and inquiries to appropriate departments, greeted visitors, and assisted staff, physicians, and the public while adhering to strict privacy rules

• Transported patients, equipment, and supplies safely across hospital units, ensuring comfort and dignity.
• Supported nursing staff with room setup and enhanced patient comfort through attentive service.
• Restocked linens, meals, and medical supplies in service areas to maintain operational readiness and patient care.
• Supported infection-control cleaning of patient rooms and common areas in line with Alberta Health Services standards.
• Ensured safe disposal of waste and soiled linen to maintain hygiene standards.

Delivered exceptional customer service to staff, residents, patients, and families, enhancing overall dining experience.

Prepared food and coffee orders for customers.

Maintained cleanliness of work areas and washed dishes.

Processed customer payments with precision, ensuring accurate transactions.