Lilianna Moreno
Hanford
Summary
Dedicated Professional with high attention to detail in Dietary and Patient Nutritional Care. Proven ability to coordinate with nursing staff, adhere to safety regulations, and manage dietary restrictions effectively. Aiming to leverage expertise in patient communication to improve service quality.
Overview
12
12
years of professional experience
Work History
Diet Clerk
Kaweah Health Medical Center
Visalia
06.2021 - Current
- Coordinated with nursing staff to ensure accurate meal delivery for patients.
- Reviewed and updated dietary information in electronic health records system.
- Managed patient meal orders and dietary restrictions at Kaweah Health Medical Center.
- Assisted patients with menu selections based on nutritional guidelines and preferences.
- Trained new staff on meal service procedures and dietary policies effectively.
- Collaborated with dietitians to implement patient-specific nutrition plans efficiently.
- Kept up-to-date on new developments in the field of nutrition science.
- Prepared special diets based on physician-prescribed instructions and monitored patient progress over time.
- Adhered to all safety regulations while preparing meals for patients.
- Created reports detailing meal orders, inventory levels, and other related data.
- Attended staff meetings to discuss new policies or procedures related to dietetics.
- Stocked food and other supplies for main kitchen and units.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Dietary Assistant
Hanford Post Acute
Hanford
05.2018 - 06.2021
- Maintain and follow standard quality, safety, environmental and infection control policies and procedures
- Adhere to local, state and federal laws, regulations and statutes.
- Maintain and grew the select menu program that offered alternatives to accommodate to different levels of life style and nutritional needs
- verify that hazardous chemicals are handled, stored and disposed of in accordance with regulations.
- Collect food preferences and general health and lifestyle from patients
- Resolve patient complaints or answer patient questions regarding policies and procedures
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaint or disputes.
- Review records for completeness, accuracy and compliance with regulations
- Provide patients with nutritional information such as ingredients being used and how individual meals are prepared
- Assist with planning menus and food ululation based numbers of patients, nutritional value, popularity and costs
- Coordinate and perform activates associated with shipping, receiving, distribution and transportation
- Schedule and receive food and beverage delivery, checking delivery contents to verify product quality and quantity
- FIFO and LIFO proficiency
- Order and purchase equipment and suppliers through sysco and U.S food suppliers
- Developed a proffional understanding of food orders and food placements through food suppliers
Cashier and Food Handler
Hanford Joint Union High School District
Hanford
03.2014 - 07.2017
- Planned, directed and coordinated food activities and food sales throughout school fundraisers, sports events and school events.
- Assisted in preparing financial and regulatory reports required by law and regulations to the Board of Directors
- Monitored inventory levels and reported shortages to management.
- Resolved customer complaints in a professional and timely manner.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with local health codes regarding proper storage of food products.
- Evaluated financial reporting systems, and made recommendations for changes to procedures, operating system, budgets, or other financial control functions.
- Network within community to find and attract new business opportunities
- Provided customers with product details, such as ingredients used and preparation descriptions
- Served food, beverages and dessert to customers in such settings as take-out counters, lunchroom, business establishments and curb side pick-up
Education
High School Diploma -
Hanford High School
Hanford, CA06-2017
Bachelor of Science - Nutritional Sciences
California State University, Fresno
Fresno, CASkills
- Electronic Health Records
- Problem Solving
- Safety Regulations
- Detail-Oriented
- Patient Communication
- Team Collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Diet Clerk
Kaweah Health Medical Center
06.2021 - Current
Dietary Assistant
Hanford Post Acute
05.2018 - 06.2021
Cashier and Food Handler
Hanford Joint Union High School District
03.2014 - 07.2017
High School Diploma -
Hanford High School
Bachelor of Science - Nutritional Sciences
California State University, Fresno