LILIAN LAURE YOUMU
Copenhagen,Denmark
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
8
8
years of professional experience
Work History
Housekeeper
Best Western Hotel
09.2022 - 06.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- ETC
Warehouse Worker
IKEA
10.2021 - 04.2022
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Loaded, unloaded, and moved material to and from storage and production areas.
- ETC
Housekeeping Supervisor
Kanton Hotel
03.2016 - 06.2021
- Trained and mentored all new personnel to maximize quality of service and performance
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
- Placed orders for housekeeping supplies and guest toiletries
- Increased employee performance through effective supervision and training
- Completed schedules, shift reports, and other business documentation
- Evaluated employee performance and developed improvement plans
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas
- Worked with front desk to respond promptly to all guest requests
- Communicated repair needs to maintenance staff
- Conducted regular room inspections to verify compliance with housekeeping standards.
- ETC
Education
Master of Arts - Master in African Studies
University of Copenhagen
Denmark02.2024
Bachelor of Arts - Sociology And Anthropology
University of Buea
Buea, Camaroon06.2008
Skills
- Picking and Packing
- Packaging and Labeling
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Loading and unloading
- Warehouse Safety
- Order Picking
- Clear Communication
- Attention to Detail
- Problem-Solving
Languages
English
Full Professional
French
Professional Working
Danish
Limited Working
Timeline
Housekeeper
Best Western Hotel
09.2022 - 06.2024
Warehouse Worker
IKEA
10.2021 - 04.2022
Housekeeping Supervisor
Kanton Hotel
03.2016 - 06.2021
Master of Arts - Master in African Studies
University of Copenhagen
Bachelor of Arts - Sociology And Anthropology
University of Buea
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