Liliana Varriano

• Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
• Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
• Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
• Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
• Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of hotel assets such as furniture and fixtures.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.

After working in a long term care facility for 2 years I decided to assist seniors with my own home care services. I covered most areas in Muskoka including Bracebridge, Baysville, Dorset, and Huntsville.

• Assisted clients with daily living activities, promoting independence and wellbeing.
• Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
• Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Enhanced patient comfort by providing compassionate and attentive personal care.
• Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.

This was my first position in a long term care setting after completing my PSW course, where I had the opportunity to work with Alzheimer's patients.

• Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Enhanced patient comfort by providing compassionate and attentive personal care.
• Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Developed trust-based relationships with clients through active listening and empathetic communication skills.
• Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

• Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
• Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
• Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
• Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
• Maintained a clean, organized, and visually appealing counter space to create a welcoming environment for customers.
• Offered make-up tips and popular tutorials in alignment with latest trends.
• Managed inventory effectively, ensuring adequate stock levels of popular products while minimizing overstock risks.

• Maintained detailed records of sales transactions along with accurate documentation regarding client preferences in order to provide consistent services during future visits.
• Increased sales revenue by creating and implementing promotional events and product launches.
• Successfully implemented cross-selling techniques by recommending complementary products during client consultations which led to increased average transaction values.
• Assisted customers in selecting appropriate skincare routines tailored to their specific needs, resulting in higher satisfaction rates among clientele.
• Provided exceptional customer service through attentive listening, genuine interactions, and expert knowledge of products offered at the cosmetics counter.
• Managed inventory levels, ensuring optimal stock availability and minimizing product waste.
• Boosted customer satisfaction by providing personalized beauty consultations and product recommendations.