Liliana Ruiz
Bell Gardens,CA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Continue to work at Retail Pharmacy locations where new medications are constantly being introduced.
Overview
13
13
years of professional experience
Work History
Medication History Technician
PIH Health Hospital Downey
08.2021 - Current
- Provide excellent customer service ensuring client retention and loyalty
- Attend to customers and health care professionals via phone or fax ensuring all inquiries are completed
- Maintained a safe and clean environment at the pharmacy
- Assisted in training new staff in medication history and retail pharmacy
- Researched and resolved medical record discrepancies.
- Sorted and distributed incoming and outgoing medical records.
- Transcribed and entered patient medical information into electronic medical records systems.
- Verified accuracy of patient information in medical records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Supported medical staff by providing organized and accurate medical records.
Pharmacy Technician
Ralphs Grocery Co.
08.2014 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records
- Recognized for ability to efficiently type and dispense prescriptions with accuracy
Pharmacy Technician/ Owner Assistant
St. John's Pharmacy
07.2010 - 07.2014
- Worked under the supervision of a pharmacist , taking in prescriptions billing them to insurances and filled them in a timely matter
- Submitted Tars to Medical when necessary
- Ordered medications and supplies, Managed inventory and overstock
- Responsible for submitting employee payroll
- Managed and ordered the over the counter merchandise sold at the pharmacy
- Delivered medication to patients at clinics whenever needed
- Always provided excellent customer service which benefited both the customer and the pharmacy
Education
Pharmacy Technician License : Pharmacy Technician -
Career College of America
2009
High School Diploma -
Bell High School
Bell 2008
Skills
- Bilingual ( Spanish / English)
- Dependable and Reliable
- Fast learner / Appetite for Learning
- Teamwork and Collaboration
- Strong Sense of Organization
- Attentive to Details
- Empathetic and Diligent
- Problem-Solving Skills
- Time Management
- Interpersonal Skills
Timeline
Medication History Technician
PIH Health Hospital Downey
08.2021 - Current
Pharmacy Technician
Ralphs Grocery Co.
08.2014 - Current
Pharmacy Technician/ Owner Assistant
St. John's Pharmacy
07.2010 - 07.2014
Pharmacy Technician License : Pharmacy Technician -
Career College of America
High School Diploma -
Bell High School
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