Summary
Work History
Education
Skills
Timeline
Generic

Liliana Robles

Los Angeles

Summary

Skilled in multitasking and inventory management, consistently maintaining a clean and organized workspace to optimize efficiency and safety. I work well with others and I'm very adaptable to changes. Eager to learn and to expand my knowledge. Proven ability to enhance customer satisfaction through effective communication and problem solving. Bilingual in English and Spanish.

Work History

Cashier

McDonald's
Sunland
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Restocked and organized merchandise in front lanes.
  • Maintained cleanliness and organization of work area to ensure a safe environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Contributed to clean and safe environment, performed regular sanitation of checkout areas.

Barista

Starbucks
Sunland
  • Prepared and served high-quality beverages in fast-paced environment.
  • Ensured cleanliness and organization of workspace and equipment.
  • Provided exceptional customer service, addressing inquiries and concerns promptly.
  • Operated POS system, processing transactions accurately and efficiently.
  • Monitored inventory levels and assisted in stock replenishment.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating area daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.

Education

High School Diploma -

Verdugo Hills High School
Tujunga, CA
06-2019

Skills

  • Customer Service
  • Complex Problem-solving
  • Clear Communication
  • Hospitality and accommodation
  • Speak English and Spanish
  • Patience and empathy
  • Multitasking and organization
  • Inventory restocking
  • Adaptable

Timeline

Cashier

McDonald's

Barista

Starbucks

High School Diploma -

Verdugo Hills High School
Liliana Robles