Liliana Ramos Gonzalez
South El Monte
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Reliable Stocker skilled in carrying store products. Proficient in interpreting stocking instructions and shelving products accurately. Dedicated worker consistently arrives at work on time with friendly attitude.
Goal-oriented Overnight Stocker eager to provide efficient support to sales and customer service teams. Tirelessly keeps merchandise well-stocked and attractively arranged for purchase. Exceeds prescribed standards in work speed and quality.
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about stocking and rotation procedures. Comfortable lifting up to 50 pounds.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Overnight Stocker
Ross Dress for Less
Pasadena
08.2024 - Current
- Stocked shelves with products in accordance with store layout and guidelines.
- Organized inventory in backroom to ensure efficient restocking processes.
- Assisted customers in locating products to enhance shopping experience.
- Stocked shelves with newly arrived products.
- Operated equipment for moving heavy items safely and effectively.
- Faced products on shelves and displays to meet company policies.
- Tagged garments accurately for inventory management and stock organization.
- Utilized tagging machines efficiently to streamline labeling processes.
- Adhered labels to clothing items and placed them in appropriate bins or racks for sale.
- Folded and hung clothes in designated areas of the store.
- Ensured all clothing items were properly sized before tagging.
- Organized clothes according to size, color, and style.
- Attached security tags to high-value items as needed.
- Arranged displays to promote seasonal and promotional items effectively.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Assisted sorting products by category.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Received and stocked merchandise in a timely manner.
- Restocked shelves according to plan-o-grams set up by management team.
- Used proper case cutting techniques to cut and sort stock loads.
- Identified and quickly handled spill clean-up.
Front Worker
The one Hawaiian bbq
El Monte
10.2015 - 02.2024
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Organized work area at end of shift to ensure it is ready for next day's production run.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Addressed customer needs, responding to specific requests.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Delivered goods to specified destinations in a timely manner.
- Operated cash register efficiently and accurately processed payments.
- Managed cash register operations efficiently and accurately.
- Operated cash register to complete customer transactions.
- Operated cash register efficiently during peak business hours.
- Processed payments with cash register and credit card machines.
- Initiated the process of packing orders according to customer specifications.
- Completed day-to-day duties accurately and efficiently.
- Performed basic maintenance and cleaning.
- Restocked cleaning supplies when necessary.
- Logged cleaning and maintenance work accomplished, maintained cleaning supplies and reported public area repair needs to facilities team.
Restaurant Manager
Mr pizza and pasta
El Monte
02.2012 - 10.2015
- Ensured compliance with all food safety regulations and sanitation standards.
- Maintained detailed records of sales transactions and daily shift reports.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Established policies for cash handling procedures to maximize security measures.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assisted staff by serving food and beverages or bussing tables.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Explained goals and expectations required of trainees.
- Trained new employees to perform duties.
- Distributed food to service staff for prompt delivery to customers.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
South El Monte High School
South El Monte, CASkills
- Customer Service
- Production Support
- Work Site Maintenance
- Inventory Stocking
- Cleaning
- Safety and compliance
- Loading and unloading procedures
- Restocking skills
- Team Management
- Full service restaurant background
- Food Service Background
- Staff Management
- Supply restocking
- Product tagging
- Time management
- Compliance adherence
- Team collaboration
- Effective communication
- Stock replenishment
- Moving boxes
- Stocking shelves
- Product restocking
- Merchandise display
- Attention to detail
- Time management
- Knowledge of cleaning products and equipment
- Reliability and strong work ethic
- Ability to work independently or as part of a team
- Proper dilution and use of cleaning chemicals
- Disinfecting and sanitizing procedures
- Trash, recycling, and hazardous waste handling
- Equipment operation (floor scrubbers, buffers, vacuums)
- Window and glass cleaning
- Restroom deep sanitation
- Inventory tracking and supply restocking
- Spill response and biohazard cleanup
Stratus Buling solutions (Janitors service)
- Performed daily cleaning and sanitation of commercial and residential spaces
- Swept, mopped, vacuumed, and waxed floors to maintain clean and safe environments
- Cleaned and disinfected restrooms, offices, hallways, and common areas
- Emptied trash, recycled materials, and properly disposed of waste
- Used cleaning chemicals and equipment safely and according to guidelines
- Restocked supplies such as paper products, soap, and cleaning materials
- Identified and reported maintenance or safety issues to supervisors
- Followed health, safety, and sanitation standards consistently
- Managed time efficiently to complete tasks on schedule
- Maintained cleanliness of high-traffic areas to ensure a safe and professional environment
- Performed deep cleaning tasks including carpet shampooing and floor buffing
- Sanitized surfaces to prevent the spread of germs and maintain health standards
- Operated commercial cleaning equipment (floor buffers, wet/dry vacuums, polishers)
- Followed OSHA safety guidelines and proper chemical handling procedures
- Locked and secured buildings after cleaning shifts
- Responded promptly to spill cleanups and emergency sanitation needs
- Cleaned windows, mirrors, and glass surfaces for a polished appearance
- Assisted with event setup and post-event cleanup
- Completed cleaning checklists to ensure quality control
- Medical facility sanitation and infection-control cleaning
- School or daycare cleaning following child-safety standards
- Hotel or hospitality housekeeping support
- Move-in / move-out cleaning services
- Post-construction cleanup
- COVID-19 or enhanced disinfecting procedures
Timeline
Overnight Stocker
Ross Dress for Less
08.2024 - Current
Front Worker
The one Hawaiian bbq
10.2015 - 02.2024
Restaurant Manager
Mr pizza and pasta
02.2012 - 10.2015
High School Diploma -
South El Monte High School