Liliana Ramirez
Sacramento
Summary
Dedicated individual with strong customer service skills. Proven ability to train new team members and manage inventory effectively. Committed to enhancing customer satisfaction and ensuring operational efficiency.
Overview
5
5
years of professional experience
Work History
Cashier
Ross Dress for Less
Sacramento, CA
06.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and returns to enhance satisfaction.
- Kept an accurate cash register balances.
- Collaborated with team members to ensure front end presentation.
- Trained new cashiers on pos system and front end procedures.
Team Leader
Burger King
Boise, ID
11.2021 - 04.2024
- Supervised daily tasks to ensure efficient work and high-quality service.
- Trained and mentored team members to enhance performance and customer satisfaction.
- Kept inventory records of food products and waste daily.
- Resolved customer complaints quickly, improving dining experience and loyalty.
- Counted all registers correctly and made cash deposits nightly.
Education
GED -
Twin Rivers
Sacramento, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Attention to detail
- Inventory management
- Point-of-sale system operation
- Sales transactions
- Basic math
Timeline
Cashier
Ross Dress for Less
06.2024 - Current
Team Leader
Burger King
11.2021 - 04.2024
GED -
Twin Rivers