LILIANA PADILLA
Chula Vista
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
12
12
years of professional experience
Work History
Program Administrator
Flagship Facility Services Inc.
05.2023 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
- Maintained and updated project related documents.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Organized and updated databases, records and other information resources.
- Created reports, presentations and other materials for executive staff.
Operations Manager
Celine
07.2021 - 10.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Scheduled and executed monthly cycle counts of all product categories to ensure stock accuracy.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed all store maintenance orders via Service Channel app to schedule repairs and improvements from third-party vendors.
- Increased profit by streamlining operations.
- Managed the after-sales program and ensured that repair claims were processed efficiently, and followed the proper guidelines established by corporate.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Operations Manager
Isabel Marant
01.2020 - 07.2021
- Developed and implemented strategies to maximize customer satisfaction.
- Experience with KRONOS software and often responsible for managing the team's logins.
- Resolved challenges associated with logistics and responded to corporate leaders with resolution.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Reduced operational risks while organizing data to forecast performance trends.
- Trained and guided team members to maintain high productivity and performance metrics.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
Stock Supervisor
Barneys New York
11.2012 - 11.2018
- Oversaw purchase orders and data entry regarding shipped and received shipments.
- Processed and packaged transfer requests from corporate and partner stores in a time efficient manner.
- Supervised day-to-day stockroom operations to maintain organized flow of merchandise to sales floor.
- Inventoried stock on monthly, quarterly and annual basis.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Education
Bachelor of Arts (B.A.) - International Studies
California State University
Long Beach, CA05.2017
Skills
- Logistics oversight
- Metric tracking
- Effective leader
- Shipping & Receiving
- Inventory Management
- E-Commerce Fulfillment
- Hiring and Onboarding
- Budgeting and financial management
- Policy and procedure improvements
- Communication Skills
- Strategic planning
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Program Administrator
Flagship Facility Services Inc.
05.2023 - Current
Operations Manager
Celine
07.2021 - 10.2022
Operations Manager
Isabel Marant
01.2020 - 07.2021
Stock Supervisor
Barneys New York
11.2012 - 11.2018
Bachelor of Arts (B.A.) - International Studies
California State University
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