Liliana Nikolla
Toronto,OntariO
Summary
Dynamic professional with a proven track record at Marca College, enhancing student performance and streamlining front office operations. Excelled in roles requiring strong communication, attention to detail, and Microsoft Office proficiency. Demonstrated ability to foster positive relationships and efficiently manage financial transactions, significantly contributing to organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Instructor
Marca College
10.2022 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Tested students to assess progress and adapted learning plans in alignment with performance.
Front Desk Receptionist
Marca College
10.2022 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Bookkeeper
FNC Homes Framing
02.2016 - 09.2020
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Education
Finished The Course. - Condominium Law
Humber College
Toronto, ON12-2024
Esthetician Diploma - Esthetician
Marca College
Toronto, ON01-2017
Skills
- Strong communication skills
- Attention to details
- Friendly and patient
- Conflict resolution
- Microsoft Office
- Microsoft Excel
- Problem solving
- Customer service
Languages
English
Professional Working
Albanian
Native or Bilingual
Certification
- Attending Building Operations and Maintenance Course, Humber College, Toronto, ON.
- Limited License Course, Humber College.
Timeline
Instructor
Marca College
10.2022 - Current
Front Desk Receptionist
Marca College
10.2022 - 10.2023
Bookkeeper
FNC Homes Framing
02.2016 - 09.2020
Finished The Course. - Condominium Law
Humber College
Esthetician Diploma - Esthetician
Marca College
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