LILIANA MODESTO
New Westminster,BC
Summary
Organizing professional that really enjoy to help others get their lives in order with robust experience in event planning, logistics coordination, and project management. Strong focus on team collaboration and achieving high-impact results with flexibility to adapt to changing needs. Proven ability to manage multiple tasks, prioritize effectively, and communicate clearly. Reliable, organized, and driven to deliver optimal outcomes.
Overview
8
8
years of professional experience
Work History
Commercial and Residential Cleaner
IDO
01.2023 - Current
- Final cleaning tasks, including dusting, vacuuming, washrooms, windows, cabinets, and mopping for move in.
- Managed inventory of cleaning supplies, ensuring adequate stock for all assigned tasks without overspending on materials.
- Provided excellent communication with clients regarding scheduling changes or specific service requirements based on individual preferences or property conditions.
- Upheld company reputation through exceptional customer service and consistent delivery of high-quality results.
Sales Associate
Salvation Army Thrift Store
11.2019 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing, tagging, color, size, date, section, category (woman, men, kids, etc).
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Lead Organizer
Center Holistic "Puerta Corazon"
08.2017 - 10.2019
- Demonstrated exceptional time management skills while working on multiple projects simultaneously (classes, reservations, events, ) increased registrations and engagement with services.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Adapted swiftly to unforeseen circumstances during events, implementing contingency plans that minimized disruptions to attendees'' experience.
- Collaborated with cross-functional teams to ensure smooth execution of large-scale events, resulting in positive feedback from stakeholders.
- Oversaw setup and breakdown of event spaces, ensuring venues were left in excellent condition.
- Handled attendee inquiries and concerns with professionalism, maintaining positive event atmosphere.
- Boosted attendee satisfaction through meticulous planning and execution of event details.
Education
Bachelor's Degree - Social Worker
University of Guadalajara
Guadalajara MexicoCo-op Diploma Program - Costumer Service
Cornerstone International Community College of Can
Vancouver, BC03-2023
Skills
- Attention to detail
- Customer service
- Time management
- Teamwork and collaboration
- Multiple priorities management
- Organizer
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Commercial and Residential Cleaner
IDO
01.2023 - Current
Sales Associate
Salvation Army Thrift Store
11.2019 - 09.2024
Lead Organizer
Center Holistic "Puerta Corazon"
08.2017 - 10.2019
Bachelor's Degree - Social Worker
University of Guadalajara
Co-op Diploma Program - Costumer Service
Cornerstone International Community College of Can
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