Liliana Mendez
Sunnyvale
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings positive attitude and commitment to continuous learning and growth. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Blood Center Technician IV
Stanford Blood Center
05.2022 - Current
- Established a productive working relationship with cross-functional departments such as recruitment, drive coordinators, physicians and administration to ensure efficiency across the workplace.
- Mentor and oversee team members on standard operating procedures, ensuring consistency across the team and providing support.
- Oversee confidential documents, routing and transportation sheets are accurate and signed for.
- Ensured compliance with regulatory requirements by following standard operation procedures and staying up-to-date on industry standards.
- Evaluate donor eligibility based on established criteria, prioritizing safety for both donors and recipients alike.
- Increased donor satisfaction by providing clear explanations of procedures and addressing any concerns or questions promptly.
- Experience in whole blood and apheresis venipuncture, processing and storage.
Covid-19 Tester
City Testing Center
01.2022 - 04.2022
- Greet and check patients in and out, and obtain necessary documentation.
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
Specimen Collector
Virus Geeks
08.2021 - 01.2022
- Prepare, administer and transport samples.
- Ensure proper PPE is used.
- Accurately record and enter data.
- Labeled and prepared specimens for shipment to laboratory facilities.
- Maximized patient satisfaction by providing clear explanations of collection procedures and addressing any concerns or questions.
Medical Assistant Extern
Doctors on Duty
05.2021 - 07.2021
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Assisted the provider in patient education and procedures.
- Preformed in-house lab procedures such as EKG, urinalysis, ear lavage, TB testing, venipuncture and bandaging.
- Communicated with patients and families to answer questions and provide reassurance.
Team Member
Target
10.2016 - 03.2021
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Certificate - Medical Assisting
Carrington College
San Jose, CA07.2021
Skills
- Patient Care and Education
- Injection Administration
- Venipuncture and Apheresis
- Patient History
- Communication
- Multitasking and organization
- Attention to detail
- Experienced in blood collection procedures
- Infection control practices
- Sample handling proficiency
- Collaborative team management
Certification
- BLS Provider (CPR and AED) American Heart Association
- Certified Clinical Medical Assistant (CCMA) National Healthcareer Association
Timeline
Blood Center Technician IV
Stanford Blood Center
05.2022 - Current
Covid-19 Tester
City Testing Center
01.2022 - 04.2022
Specimen Collector
Virus Geeks
08.2021 - 01.2022
Medical Assistant Extern
Doctors on Duty
05.2021 - 07.2021
Team Member
Target
10.2016 - 03.2021
Certificate - Medical Assisting
Carrington College
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