Liliana Kulinin
North Highlands
Summary
Dynamic professional with customer-facing roles and collaborative team environments, showcasing strong interpersonal, multitasking, and leadership skills in fast-paced settings. Extensive volunteer work on humanitarian trips abroad, including roles as a translator and support in orphanages, has enhanced cultural sensitivity, communication skills, and organizational capabilities. A people-first mindset combined with a robust work ethic and passion for service aligns seamlessly with the values of this organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
BARISTA
CHOCOLATE FISH COFFEE ROASTERS
03.2025 - Current
- Deliver fast, friendly service in a high-volume coffee shop, creating a welcoming and personalized customer experience
- Prepare a wide range of coffee and specialty beverages with consistency, speed, and attention to quality standards
- Maintain cleanliness and sanitation of all workstations and equipment according to health regulations
- Handle POS transactions with accuracy, including cash, credit, mobile payments, and tips
- Communicate effectively with team members to manage rush periods and ensure smooth workflow
- Trained new baristas on equipment operation and beverage preparation techniques.
SHIFT LEAD/COOK
BENJIS WOODFIRE PIZZA
02.2024 - 03.2025
- Supervised team of kitchen staff to ensure timely pizza preparation and quality standards.
- Prepared woodfired pizzas and menu items with precision, maintaining food safety and quality standards
- Trained and supported new team members in kitchen procedures, service flow, and safety practices
- Oversaw shift responsibilities including opening/closing tasks, delegating duties, and resolving staff issues
- Handled customer concerns professionally to ensure a positive dining experience and maintain loyalty
LABOR/CONSTRUCTION
PIÑON AND CO
01.2022 - 01.2023
- Assisted with residential and commercial construction projects, including demolition, site cleanup, and material handling
- Led small teams in executing specific tasks, improving overall project timelines and quality.
- Observed safety regulations on job sites to minimize accidents.
- Loaded and unloaded building materials, ensuring proper storage and transport
- Maintained clean and organized job sites to support workflow and comply with safety standards
- Worked collaboratively with skilled tradespeople to support various phases of construction
- Followed verbal and written instructions to complete tasks on time and with attention to detail
- Adhered to all safety protocols, including use of PPE, and participated in safety briefings
- Demonstrated physical endurance and reliability in outdoor, labor-intensive environments
- Operated heavy machinery and tools to complete construction tasks efficiently under supervision
BARISTA
JOURNEY COFFEE CO
01.2020 - 01.2022
- Prepared high-quality espresso drinks, ensuring consistency and adherence to company standards.
- Managed inventory levels, ordering supplies to maintain optimal stock for daily operations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
CATERER
ELENA'S KITCHEN AND CATERING
01.2019 - 01.2020
- Prepared and packaged a variety of sweets and pastries for retail and event orders, maintaining quality and presentation standards
- Assisted with front-of-house service, including customer orders, payments, and product displays
- Supported wedding and large-scale catering events by setting up, serving, and ensuring smooth event flow
- Managed solo private catering assignments, including food prep, transport, setup, and guest service
- Maintained cleanliness and food safety standard both in kitchen and event settings
- Coordinated with kitchen and event teams to ensure timely service and excellent client satisfaction
FOOD RUNNER
BLUE NAMI SUSHI
01.2018 - 01.2019
- Delivered food quickly and accurately in a fast-paced, high-volume restaurant, ensuring proper presentation and customer satisfaction
- Acted as a key link between kitchen and servers to maintain smooth and timely service
- Greeted and seated guests, managed waitlists, and provided a welcoming front-of-house experience
- Supported kitchen staff with basic food prep, restocking, and maintaining cleanliness and food safety standards
- Adapted to shifting priorities during busy shifts to support both front and back-of-house teams
BARISTA
PEETS COFFEE AND TEA
01.2016 - 01.2018
- Enhanced customer experience through personalized service and product recommendations.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
GED -
COMMUNITY COLLABORATIVE CHARTER SCHOOL
05.2016
Skills
- Excellent customer service and interpersonal communication
- Team collaboration and leadership experience
- Strong multitasking and time management in high-pressure setting
- Adaptable, dependable, and quick to learn new systems and procedures
- Attention to detail
Certification
- PT - Phlebotomy Technician
Languages
Russian
Ukrainian
Spanish
Timeline
BARISTA
CHOCOLATE FISH COFFEE ROASTERS
03.2025 - Current
SHIFT LEAD/COOK
BENJIS WOODFIRE PIZZA
02.2024 - 03.2025
LABOR/CONSTRUCTION
PIÑON AND CO
01.2022 - 01.2023
BARISTA
JOURNEY COFFEE CO
01.2020 - 01.2022
CATERER
ELENA'S KITCHEN AND CATERING
01.2019 - 01.2020
FOOD RUNNER
BLUE NAMI SUSHI
01.2018 - 01.2019
BARISTA
PEETS COFFEE AND TEA
01.2016 - 01.2018
GED -
COMMUNITY COLLABORATIVE CHARTER SCHOOL