Liliana James
Embrun,Canada
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Environmental Service Worker
Sarsfield Colonial Home
06.2024 - Current
- Increased overall safety for staff, patients, and visitors by maintaining a clean and hygienic environment.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Restoration Technician/Documentation Scribe
Mico Restoration
06.2023 - 06.2024
- Worked with clients to assess damage caused by water intrusion and create action plans for successful mitigation
- Utilized a variety of tools and equipment to perform restoration services, including dehumidifiers, HEPA vacuums, pumps and power washers
Personal Line Account Administrator
Rhodes & Williams insurance brokerage
08.2022 - 01.2023
- Maintained customer database ensuring accuracy of contact information and account details
- Resolved customer inquiries related to invoicing, payment terms, billing disputes
- Maintained knowledge of company products and made recommendations based on client needs and prices
Cook
Boston Pizza
03.2022 - 09.2022
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils
- Demonstrated ability to work quickly and accurately in high-pressure environments
- Cooked food according to recipes set by establishment
Cake Decorator & Customer Service
Mavericks Donut Company
12.2021 - 03.2022
- Adapted quickly to changing requests from customers regarding design modifications or additions
- Decorated cakes and pastries with designs using icing bags or paper cones
- Maintained high standards of customer service during high-volume, fast-paced operations
Customer Service Cashier
Tim Hortons
01.2019 - 08.2020
- Performed store opening and closing duties as required
- Built positive relationships with customers by providing friendly and helpful service
- Used POS system to compute accurate sales prices for purchase transactions
Education
HIGH SCHOOL DIPLOMA -
Osgoode Township Highschool
Metcalfe, Ontario06.2020
Skills
- Effective Communication
- Time Management
- Attention to Detail
- Problem-solving
- Multitasking
- Customer Communication
References
- Darrick Martin, Morley Hoppner, Project Supervisor, (613)-762-6290, darrick_martin26@hotmail.com
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Smart Serve certified - 2024
- Workers Health and Safety certified - 2024
- Clear Vulnerable Sector Check - 2024
- Advanced Food Health and Safety certified - 2024
Timeline
Environmental Service Worker
Sarsfield Colonial Home
06.2024 - Current
Restoration Technician/Documentation Scribe
Mico Restoration
06.2023 - 06.2024
Personal Line Account Administrator
Rhodes & Williams insurance brokerage
08.2022 - 01.2023
Cook
Boston Pizza
03.2022 - 09.2022
Cake Decorator & Customer Service
Mavericks Donut Company
12.2021 - 03.2022
Customer Service Cashier
Tim Hortons
01.2019 - 08.2020
HIGH SCHOOL DIPLOMA -
Osgoode Township Highschool
- Smart Serve certified - 2024
- Workers Health and Safety certified - 2024
- Clear Vulnerable Sector Check - 2024
- Advanced Food Health and Safety certified - 2024
Similar Profiles
Sabrina KeelSabrina Keel
Charge Nurse/Rehabilitation at Colonial Nursing Home and RehabilitationCharge Nurse/Rehabilitation at Colonial Nursing Home and Rehabilitation
Iracema BandaIracema Banda
Caregiver Attendant at Colonial Home Health Inc,Caregiver Attendant at Colonial Home Health Inc,
Sherry WingerSherry Winger
Licensed Practical Nurse at Colonial Manor Nursing HomeLicensed Practical Nurse at Colonial Manor Nursing Home