Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Liliana Hernández

Etobicoke

Summary

I am a highly motivated with exceptional skills for learning quickly and adapting to new situations. Although I have no direct experience in customer service, I have a proactive attitude, effective communication skills and a solution-oriented approach, which allows me to face new challenges with confidence. My goal is to apply my skills in a dynamic environment where I can grow and contribute to the success of the team.

Overview

1
1
year of professional experience

Work History

Cleaning Assistant

Marriot Hotel
06.2023 - 12.2023
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
  • Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Kitchen Assistant

Las Delicias Restaurant
02.2023 - 05.2023
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Trained new kitchen assistants on standard operating procedures and best practices, leading to a more efficient team overall.
  • Plated and presented food following chef requirements.
  • Followed recipes and chef instructions to prepare food correctly.

Education

Occupational Health - Health Administration

UNIMINUTO De Dios
Colombia
12-2020

Skills

  • Effective Communication: Ability to communicate ideas clearly and professionally
  • Problem solving: Ability to identify problematic situations and find quick and effective solutions
  • Adaptability: Ability to learn new processes and adapt to changes in the work environment
  • Teamwork: Efficient collaboration with others to achieve common goals
  • Attention to detail: Ability to manage tasks in an organized and precise manner
  • Technologies: Basic knowledge of tools such as [program names, systems, social networks

Languages

English
Elementary
Spanish
Native or Bilingual

Timeline

Cleaning Assistant

Marriot Hotel
06.2023 - 12.2023

Kitchen Assistant

Las Delicias Restaurant
02.2023 - 05.2023

Occupational Health - Health Administration

UNIMINUTO De Dios

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Liliana Hernández